Citibank Mastercard Debit Card

Your Citibank MasterCard Debit Card comes with Chip and PIN technology, whereby you will be required to enter a unique PIN known only to you in order to complete transactions using your Citibank MasterCard Debit Card. This provides added security for all your transactions.

Enjoy zero loss liability on fraudulent transactions if you report the loss or theft of your Card immediately to Citibank, and your Card is successfully placed on block.

Enjoy peace of mind while using your Citibank MasterCard Debit Card for shopping, dining, making payments, and any other retail purchases. Our Fraud Early Warning System is a unique system that continuously monitors retail transactions on your Citibank MasterCard Debit Card to help safeguard from fraudulent use. You can be rest assured that the risk of misuse is minimized.

Pay for all your purchases with your MasterCard Debit Card while enjoying 0% interest on your spending. No service or late fee is involved as the money is directly debited from your own Citibank account.

Your MasterCard Debit Card can be used at more than 200,000 establishments in the U.A.E and over millions of locations worldwide. This gives you convenience, recognition and security wherever you are.

Your MasterCard Debit Card allows you to define your own monthly spending limits. Set a limit of up to AED 100,000 per month and shop all you want.

To activate and assign a spending limit to your Card, please call our 24-hour CitiPhone Banking Service on 04-3114000.

Get up to 5 Supplementary Cards linked to your MasterCard Debit Card so that your loved ones can enjoy the security of cash-free purchases. Supplementary Debit Card members can enjoy all the conveniences and privileges of the MasterCard Debit Card including lounge access for Citigold Customers and Citigold Private Clients. They can even set a specific retail purchase limit of their choice on their Debit Card.

To apply for a Supplementary Debit Card, please visit your nearest Citibank Branch.

Get access to round-the clock banking with our 24-hour CitiPhone Banking Service. The services available include Debit Card account balance information, fraud loss reporting, report stolen card, retail limit change/ enhancement, PIN activation & link account change.

For more information, please call our 24-hour CitiPhone Banking Service on 04-3114000.

Check your Debit Card activity through Citibank Online and Citi Mobile. View your account information, transfer funds between Citibank accounts, pay bills and find your nearest Citibank location. Also gain access to current information on products and services.

Just sign on to Citibank Online or click here for more information on Citi Mobile.

If your card is ever lost or stolen, please call our 24-hour CitiPhone Banking Service on 04-3114000 immediately. The replacement card may be issued to you as early as three business days.