Issuer Services

2009 — Rankings, Recognition & Awards

Best of the Best Awards

Best Local Custodian in Asia (ex-Japan, ex-Australia)

Triple A Transaction Banking Awards

Best in Corporate Trust

Achievement Awards

Best Depositary Receipt Programme in EMEA

Administrator Survey

#2 – Assets under Administration

Excellence Awards

Excellence in Business Process Management – OpenWealth^sm Unified Managed Household Servicing Platform

Securities Services Hall of Fame

Ranjit Chatterji

Richard Ernesti

Neeraj Sahai

Securities Lending Survey

League Tables

#3 Global Provider

#3 North America

#3 Multi-Provider

Best in Class – Commended

Global

$10B+

North America

Europe

Single Provider

Multi-Provider

Mutual Fund Administration Poll

League Tables

#1 – Asia Pacific – League Tables

#2 – $1- 5 Billion in AUM

Top Rated

$100 Million – 1 Billion in AUM

$1 Billion – 5 Billion in AUM

North America

Asia Pacific

Commended:

Global

Less than $100 Million in AUM

Over $5 Billion in AUM

Equity

Fixed Income

Fund of Funds

Other Funds

Europe

44 Best in Class
   – Client Services (4)
   – Value (5)
   – Fund Accounting (4)
   – Transfer Agency (9)
   – Distribution Support (3)
   – Portfolio Servicing (5)
   – Fund Reporting (7)
   – Compliance (7)

Global Custody Survey

#1 Overall (Weighted)

#1 Overall (Footprint)

#1 Mutual Fund Manager (Weighted)

#1 Mutual Fund Managers: Americas (Weighted)

#2 C1 (Weighted)

#2 Asia (Weighted)

#2 Sole: EMEA (Weighted)

#2 Americas (Weighted)

#3 Asia (Unweighted)

#3 EMEA (Weighted)

#3 Mutual Fund Manager (Unweighted)

#3 Mutual Fund Managers: Americas (Unweighted)

#1 Top 10 North American Fund of Fund Administrators

#3 Top 10 North American Hedge Fund Administrators

#3 Top 10 European Hedge Fund Administrators