Customer Service

Customer service can mean the difference between a happy and an unhappy client. So Citi has designed a special graphical user interface (GUI) tool that simplifies customer service. It’s called Unitrax® Navigator, and it’s designed specifically so that dedicated service staff can meet the demands of your customers quickly and efficiently.

Unitrax Navigator is a Windows-based, intuitive program that centralizes customer service-specific information into fewer, more information-rich screens. It gives your customer service staff all of your customers’ relevant data at their fingertips.