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Information Center - Bondholder FAQs for Europe-Based Programs

Answers to frequently asked questions about the transfer and registration of bonds. How will I know what the consolidation date and suspension periods are?
Citibank Agency and Trust will advise the clearing systems when we are advised by the Issuer. Please contact the Corporate Actions Department at the International Central Securities Depositary (ICSD) for this information.
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How will I know what the conversion deadlines are for both Citibank® Agency and Trust and the Issuer?
This information is supplied to the clearing systems at the commencement of the period. Please contact the Corporate Actions Department at the International Central Securities Depositary (ICSD) for details.
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What, if any, is the bond delivery delay?
This can vary from issue to issue. The "offering section" within the offering circular normally states timings. If you do not find the information there, please contact Citibank Agency and Trust - Investor Services in London. Contact information is at the bottom of this page.
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In the event of a conversion, what will be the new codes for the resulting Entitlement Certificate or shares?
This information is normally located within the "offering section" of the offering circular. If you do not find the information there, please contact Citibank Agency and Trust - Investor Services in London. Contact information is at the bottom of this page.
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How will I know what the conversion price and exchange rate will be?
This information is normally located within the "offering section" of the offering circular. Any amendments will be published in the financial press. Citibank Agency and Trust confirms the new amounts to the International Central Securities Depositary (ICSD).
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What proceeds will I get (e.g., Shares, Entitlement certificates or Cash)?
This will be stated in the offering circular under the heading "offering."
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What if I have a question that is not answered in this section?
Please contact Citibank Agency and Trust - Investor Services in London per the information below:

Paul Bacon +44 (20) 7508-3759
Neil Jones +44 (20) 7508-3809
Laura Stainsbury +44 (20) 7508-3818
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This archive contains historical information, including prospectuses, which has been obtained from sources believed to be reliable, but Citibank does not warrant its completeness or accuracy. Citibank does not offer the listed securities on these pages for sale to any person in any jurisdiction. The inclusion of any security on the Citibank Agency and Trust web site does not constitute a recommendation with respect to that security. The prospectuses and other information on these pages are provided for informational purposes only for current or future holders of the securities and are not an offer or solicitation for the purchase or sale of any securities or financial instruments or to provide any investment service or investment advice. The prospectuses and information on these pages are not intended to provide sufficient information for any investment decision.