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Claims Administration

If you need to manage a class-action settlement — or any large payment to a group of claimants — Citibank Agency and Trust can help. We have the end-to-end capabilities, process, innovation and speed of execution to meet the claims settlement needs of corporations and individuals worldwide. In fact, we have issued more than 2 million checks and coupons and managed over $200 billion in settlement funds.

You can rely on us to professionally manage competing interests as an impartial third-party administrator. With extensive experience in trust, escrow and claims administration services, we are the ideal provider to help you navigate the complexities associated with detailed claims settlements.

We offer you:

  • Advanced technology to process large volumes with speed and accuracy
  • Confidentiality and trust, with an emphasis on sensitivity to the confidential nature of settlement proceedings
  • Distribution prowess that provides an unparalleled level of service for all mailings, claims processing and remedy distribution
  • A professional, experienced staff to handle each individual claim in a customized fashion
  • Unmatched global reach, giving you access to local business expertise in 53 countries around the globe