Citibank® Commercial Cards

Appendix C: Report Formats

Report Name: Account Dispute Report (C.38.1.c)
Report Number: TBR 420
Frequencies Available: Cycle
Level of Detail Selected: Detail
Dollars Reflected on Report: Real and/or memo
Sort Order: Unit, sub-unit, account number
Agency Benefits: Provides a tool to track and research dispute activity

Report Description

This report provides various information on disputed transactions.

The following information is provided:

  1. Account number: Cardholder account number
  2. Cardholder name: Name of the Cardholder
  3. Dispute amount: Total dollar amount of transactions in dispute
  4. Dispute count: Total number of transactions in dispute for the account
  5. Status of the dispute
  6. Unit totals: Total dollar amount and number of transactions in dispute for this unit
DETAIL LEVEL
  ACCOUNT DISPUTE REPORT

Click on the image above to enlarge

Feature 1.1.3 Transaction Dispute Status (C.38.1.c)

Pictorial Depiction
Transaction Dispute Status Site Name
<Event/Posting/Transaction/Processing> date for dynamic date range: <date range>
<hierarchy level>
Level of Detail: <list of LCD items>
[No] additional scoping parameters are in effect.

Dispute Status Detail for Centrally Billed Accounts:
Post Date/
Tran Date
Card Number/
Reference Number
Merchant/
Address
Charges Credits
MM/DD/YYYY
MM/DD/YYYY
999999999999999
xxxxxxxxxxxxxxxxxxx
xxxxxxxxxxxxxxxx
xxxxxxxxxxxxxxxx
99,999.99 99,999.99

Status Date Status    
MM/DD/YYYY xxxxxxxxxxxxxxxx    
MM/DD/YYYY xxxxxxxxxxxxxxxx    
MM/DD/YYYY xxxxxxxxxxxxxxxx    

Post Date/
Tran Date
Card Number/
Reference Number
Merchant/
Address
Charges Credits
MM/DD/YYYY
MM/DD/YYYY
999999999999999
xxxxxxxxxxxxxxxxxxx
xxxxxxxxxxxxxxxx
xxxxxxxxxxxxxxxx
99,999.99 99,999.99

Status Date Status Charges Credits
MM/DD/YYYY xxxxxxxxxxxxxxxx 99,999.99 99,999.99
MM/DD/YYYY xxxxxxxxxxxxxxxx 99,999.99 99,999.99
MM/DD/YYYY xxxxxxxxxxxxxxxx 99,999.99 99,999.99
 
Dispute Status Detail for Individually Billed Accounts:
Post Date/
Tran Date
Card Number/
Reference Number
Merchant/
Address
Charges Credits
MM/DD/YYYY
MM/DD/YYYY
999999999999999
xxxxxxxxxxxxxxxxxxx
xxxxxxxxxxxxxxxx
xxxxxxxxxxxxxxxx
99,999.99 99,999.99

Status Date Status    
MM/DD/YYYY xxxxxxxxxxxxxxxx    
MM/DD/YYYY xxxxxxxxxxxxxxxx    
MM/DD/YYYY xxxxxxxxxxxxxxxx    

Post Date/
Tran Date
Card Number/
Reference Number
Merchant/
Address
Charges Credits
MM/DD/YYYY
MM/DD/YYYY
999999999999999
xxxxxxxxxxxxxxxxxxx
xxxxxxxxxxxxxxxx
xxxxxxxxxxxxxxxx
99,999.99 99,999.99

Status Date Status Charges Credits
MM/DD/YYYY xxxxxxxxxxxxxxxx 99,999.99 99,999.99
MM/DD/YYYY xxxxxxxxxxxxxxxx 99,999.99 99,999.99
MM/DD/YYYY xxxxxxxxxxxxxxxx 99,999.99 99,999.99

Run Date/Time 12/5/1997 4:50pm  Page 1 of 1