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GSA SmartPay
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Department of Defense Travel Agencies
Department of Defense Travel Card Resources
SmartPay 2 Federal Agencies
Training Materials
Customer Service
Department of Defense Travel Card Resources
Forms
Account Activation/Deactivation Request Form
Bulk Maintenance Presentation
Bulk Maintenance Spreadsheet
Cardholder Agreement - DoD
Cardholder Change Account Form
Cardholder Transfer Request Form
CERS User ID Setup Request
Declaration of unauthorized Use
Dispute Form
Hierarchy Structure Change Request Form
IBA Reinstatement Form
Individual Account Reissues, Closure and Change Form
MCC Classification Change Form
MCC Codes
MCC Codes (download in excel)
Salary Offset Hearing Form
Transfer Transaction Form
Undeliverable Card Report Form - Individually Mailed IBAs
Undeliverable Card Report Form - Individually Mailed CBAs
Undeliverable Card Report Form - Bulk
Card Holder Guide
DoD Travel Cardholder Guide
APC Guides
APC Travel Card Guide
Designated Billing Office Guide
Transaction Dispute Guide
Payment Options Guide
Applications
Central/CBA Travel Account Setup Application
Individually Billed Account Application
Training
Presentations: GSA SmartPay Conference 2012
CCRS Full Report Matrix
CCRS Tip Sheet
How To: Subscribe to Reports
How To: Reset Registration ID from the Landing Page
Onsite Training Request Form
Newsletters
Citi Quarterly Department of Defense Edition: Q1 2013
LINKS
CitiDirect Card Management System (CCMS)
Verify Card Receipt
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