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Your Citi/State of Texas Commercial Card Program Resource Link

Program Administrator Training

Welcome to the Citi Training website! Please find the updated schedule of upcoming, webinar sessions below. Click on the session titles for a course description and WebEx details.

June 2016
Date Time Course Information
June 7, 2016 10:00 a.m. CST
CitiManager: Solutions to Frequently Asked Questions

This session provides solutions to the top 5 most frequently asked questions Citi receives and how Program Administrators can best resolve them.

WebEx Site
Meeting Number: 737 188 206
Meeting Password: nw2x8B2m

June 9, 2016 1:00 p.m. CST
CitiManager: Advanced GCMS

This class provides an advanced demonstration of the Global Card Management System (GCMS) to include: company site configurations, reporting cycles, account groups, cost allocation management, transaction management, creating a report, user templates and email notifications. Not all functionality may apply to your company’s individual set up.

WebEx Site
Meeting Number: 739 448 504
Meeting Password: HxNR3NXM

June 14, 2016 10:00 a.m. CST
CitiManager: Advanced Reports

This class provides an advanced demonstration of the Citibank Custom Reporting System (CCRS) to include: the data dictionary, creating a report, editing in design mode, and advanced save options.

WebEx Site
Meeting Number: 732 352 455
Meeting Password: 6QBwQSFJ

June 16, 2016 1:00 p.m. CST
CitiManager: Basic

This high level overview of CitiManager includes: basic navigation, reviewing statements and transactions, managing user access, online maintenance and resources. Not all functionality may apply to your company’s individual set up.

WebEx Site
Meeting Number: 733 192 020
Meeting Password: vUNhqfmq

June 21, 2016 10:00 a.m. CST
CitiManager: What Can My Cardholders Do?

This high level overview of CitiManager includes: viewing online statements, go paperless, set up payment accounts and add alternate user. Not all functionality may apply to your company’s individual set up.

WebEx Site
Meeting Number: 731 094 451
Meeting Password: skhUR2Jm

June 23, 2016 10:00 a.m. CST
CitiManager: Basic Reports

This class provides a basic overview of the Citibank Custom Reporting System (CCRS) to include: basic navigation, running a standard report, completing basic edits to the report and subscribing to a report so it will run automatically in the future.

WebEx Site
Meeting Number: 736 498 882
Meeting Password: JdMGm8xy

June 28, 2016 10:00 a.m. CST
CitiManager: Basic GCMS

This class provides a basic overview of the Global Card Management System (GCMS) to include: basic navigation, searching for transactions, transaction details, basic reallocation and reporting. Not all functionality may apply to your company’s individual set up.

WebEx Site
Meeting Number: 732 045 288
Meeting Password: 9Yv3B3vM

July 2016
Date Time Course Title
July 6 , 2016 11:00 a.m. - 12:00 p.m. ET
CitiManager: Solutions to Frequently Asked Questions

This session provides insight into the top 5 help desk inquiries that Citi receives and how Program Administrators can best resolve them.

WebEx Site

July 6, 2016 2:00 p.m. - 3:00 p.m. ET
CitiManager: Basic

This high level overview of CitiManager includes: basic navigation, reviewing statements and transactions, managing user access, and resources. Not all functionality may apply to your company's individual set up.

WebEx Site

July 7, 2016 11:00 a.m. - 12:00 p.m. ET
CitiManager: What Can My Cardholders Do?

As a Program Administrator, learn what capabilities your cardholders have access to, within Citi's technology toolset. You'll be pointed towards resources within CitiManager you can share with your Cardholders to continue to encourage their use of CitiManager for managing their Citi card accounts.

WebEx Site

July 7, 2016 2:00 p.m. - 3:00 p.m. ET
CitiManager: Advanced GCMS

This class provides an advanced demonstration of the Global Card Management System (GCMS) to include: company site configurations, reporting cycles, account groups, cost allocation management, transaction management, creating a report, user templates and email notifications. Not all functionality may apply to your company's individual set up.

WebEx Site

July 12, 2016 2:00 p.m. - 3:00 p.m. ET
CitiManager: Advanced CCRS

This class provides an advanced demonstration of the Citibank Custom Reporting System (CCRS) to include: the data dictionary, creating a report, editing in design mode, and advanced save options.

WebEx Site

July 12, 2016 2:00 p.m. - 3:00 p.m. ET
CitiManager: Basic Reports

This class provides a basic overview of the Citibank Custom Reporting System (CCRS) to include: basic navigation, running a standard report, completing basic edits to the report and subscribing to a report so it will run automatically in the future.

WebEx Site

July 14, 2016 2:00 p.m. - 3:00 p.m. ET
CitiManager: Basic GCMS

This class provides a basic overview of the Global Card Management System (GCMS) to include: basic navigation, searching for transactions, transaction details, basic reallocation and reporting, and account maintenance. Not all functionality may apply to your company's individual set up.

WebEx Site

August 2016
Date Time Course Title
August 9, 2016 2:00 p.m. - 3:00 p.m. ET
CitiManager: Basic

This high level overview of CitiManager includes: basic navigation, reviewing statements and transactions, managing user access, and resources. Not all functionality may apply to your company's individual set up.

WebEx Site

August 11, 2016 11:00 a.m. - 12:00 p.m. ET
CitiManager: What Can My Cardholders Do?

As a Program Administrator, learn what capabilities your cardholders have access to, within Citi's technology toolset. You'll be pointed towards resources within CitiManager you can share with your Cardholders to continue to encourage their use of CitiManager for managing their Citi card accounts.

WebEx Site

August 16, 2016 2:00 p.m. - 3:00 p.m. ET
CitiManager: Advanced CCRS

This class provides an advanced demonstration of the Citibank Custom Reporting System (CCRS) to include: the data dictionary, creating a report, editing in design mode, and advanced save options.

WebEx Site

August 18, 2016 11:00 a.m. - 12:00 p.m. ET
CitiManager: Solutions to Frequently Asked Questions

This session provides insight into the top 5 help desk inquiries that Citi receives and how Program Administrators can best resolve them.

WebEx Site

August 24, 2016 2:00 p.m. - 3:00 p.m. ET
CitiManager: Advanced GCMS

This class provides an advanced demonstration of the Global Card Management System (GCMS) to include: company site configurations, reporting cycles, account groups, cost allocation management, transaction management, creating a report, user templates and email notifications. Not all functionality may apply to your company's individual set up.

WebEx Site

August 25, 2016 11:00 a.m. - 12:00 p.m. ET
CitiManager: Basic Reports

This class provides a basic overview of the Citibank Custom Reporting System (CCRS) to include: basic navigation, running a standard report, completing basic edits to the report and subscribing to a report so it will run automatically in the future.

WebEx Site

August 30, 2016 2:00 p.m. - 3:00 p.m. ET
CitiManager: Advanced GCMS

This class provides an advanced demonstration of the Global Card Management System (GCMS) to include: company site configurations, reporting cycles, account groups, cost allocation management, transaction management, creating a report, user templates and email notifications. Not all functionality may apply to your company's individual set up.

WebEx Site

September 2016
Date Time Course Title
September 7, 2016 11:00 a.m. - 12:00 p.m. ET
CitiManager: Solutions to Frequently Asked Questions

This session provides insight into the top 5 help desk inquiries that Citi receives and how Program Administrators can best resolve them.

WebEx Site

September 8, 2016 2:00 p.m. - 3:00 p.m. ET
CitiManager: Advanced GCMS

This class provides an advanced demonstration of the Global Card Management System (GCMS) to include: company site configurations, reporting cycles, account groups, cost allocation management, transaction management, creating a report, user templates and email notifications. Not all functionality may apply to your company's individual set up.

WebEx Site

September 13, 2016 11:00 a.m. - 12:00 p.m. ET
CitiManager: Advanced CCRS

This class provides an advanced demonstration of the Citibank Custom Reporting System (CCRS) to include: the data dictionary, creating a report, editing in design mode, and advanced save options.

WebEx Site

September 15, 2016 2:00 p.m. - 3:00 p.m. ET
CitiManager: Basic

This high level overview of CitiManager includes: basic navigation, reviewing statements and transactions, managing user access, and resources. Not all functionality may apply to your company's individual set up.

WebEx Site

September 20, 2016 11:00 a.m. - 12:00 p.m. ET
CitiManager: What Can My Cardholders Do?

As a Program Administrator, learn what capabilities your cardholders have access to, within Citi's technology toolset. You'll be pointed towards resources within CitiManager you can share with your Cardholders to continue to encourage their use of CitiManager for managing their Citi card accounts.

WebEx Site

September 22, 2016 2:00 p.m. - 3:00 p.m. ET
CitiManager: Basic Reports

This class provides a basic overview of the Citibank Custom Reporting System (CCRS) to include: basic navigation, running a standard report, completing basic edits to the report and subscribing to a report so it will run automatically in the future.

WebEx Site

September 27, 2016 11:00 a.m. - 12:00 p.m. ET
CitiManager: Advanced GCMS

This class provides a basic overview of the Global Card Management System (GCMS) to include: basic navigation, searching for transactions, transaction details, basic reallocation and reporting, and account maintenance. Not all functionality may apply to your company's individual set up.

WebEx Site