Program Audit Tool
The Citi® Global Program Audit Tool delivers a powerful card activity monitoring web-based application to drive program efficiencies, effectively oversee your cardholders’ spend activity and alert you to transactions that are not within your program’s parameters.
As organizations constantly look for ways to ensure regulatory and internal compliance, Citi continues to develop tools to successfully facilitate and simplify access to critical financial data. The Citi Global Program Audit Tool is a market-defining reporting and data–mining solution with unparalleled global reach that provides online access to consolidated cardholder data across all of your program accounts. An additional level of card-monitoring capabilities ensures the accuracy of valid transactions and protects against out-of-program card usage. Questionable transactions are easily identified – making it easy to recognize cardholder errors and misuse. Fully integrated into Citi’s Custom Reporting System (CCRS) and accessible through CitiManager, the Program Audit Tool combined with CCRS delivers a unique and powerful reporting system. The Program Audit Tool strengthens program and vendor management and empowers Program Administrators and Auditors to maximize their decision-making by utilizing some of the most advanced security tools available in the market.
The Citi Global Program Audit Tool provides enhanced visibility into all of your organization’s spend activity by identifying transactions and "accounts of interest" against our standard rule set tailored with your program-specific parameters. These transactions are flagged as exceptions to be verified by reviewers based on your existing policy requirements. Program Administrators can easily adjust the filtering criteria at any time by refining existing rules or creating new parameters by billing currency. The Citi Global Program Audit Tool gives Program Administrators not only the ability to review their entire portfolio of accounts, but also the ability to delve deeper into each and every transaction as needed. In leveraging the extensive capabilities of the CCRS system, Citi is able to deliver a comprehensive view into your program activity, allowing you to maintain diligent control and transparency over all of your daily transactions.
With 24/7 online access, this innovative tool allows you to easily establish a systematic, documented procedure for monitoring monthly card usage.
By deploying a role-based workflow, the Citi Global Program Audit Tool serves to control a user’s access to the various stages in the audit process based on defined roles. In limiting access by roles, the workflow ensures accountability, integrity and efficiency. Single users can, however, hold any combination of roles.
Administrator-Defined Rule Sets
Program Administrators develop rule sets assigned to specific hierarchies by billing currency. Violations are tracked and audited internally with comments and pending actions recorded by the Citi Global Program Audit Tool. While Program Administrators control the rule sets and can browse suspect transactions, Program Administrators have no interaction in the review process.
Tiered Review Process
Superior drilldown capabilities enable Reviewers to see the "Transaction Summary Dashboard" to review violations, make comments and accept, edit or reject the transaction. A tiered review process may be implemented by incorporating a Final Reviewer to provide another level of integrity to the audit process. The end result is that you are able to uncover possible exceptions quickly and easily, minimizing misuse by ensuring that cardholders are adhering to your organizational guidelines and policies.
The Citi Global Program Audit Tool delivers detailed information on your program activity while providing the data necessary to simplify your monthly audit processes. Our solution contains 13 built-in standard reports that facilitate monitoring key financial data and maintaining oversight over all of your organization’s transactions. Additional controls ensure that the reports are systematically generated and distributed to only the Program Audit Tool’s enabled roles for the hierarchies they oversee. Access to information is available 48 hours after each statement cycle and the standard reports may be retrieved via Excel or Adobe PDF files. Additionally, automated weekly or monthly e-mails can be set up to notify selected reviewers of key audit statistics for specified time frames. The Final Reviewer has the capability to generate e-mails to the non-compliant cardholder and the supervisor from the Tool.
Citi continues to drive the market in the development of new tools to ensure the integrity of your card transactions and strict adherence to defined program parameters. The Citi Global Program Audit Tool delivers yet another weapon in the detection of card misuse by providing you with heightened levels of control over all of your financial activity while helping to protect your organization’s assets.