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Contact Customer Service

Citi Commercial Cards is here to help. Call us by dialing a single telephone number in each country. Our dedicated team of servicing professionals will assist Corporate Program Administrators and Cardholders with queries related, but not limited, to:

  • credit availability
  • balance, statement and payment enquiries
  • point-of-sale decline
  • password and PIN reset
  • card reissuance
  • lost or damaged card replacement

If you are in the Public Sector or have been provided a special Customer Service phone number by your organization, please use the number on the back of your Card first and a specialized team will be ready to serve you.