Awards: 2011
Citi is recognized by clients and the world’s leading financial services publications for its leadership, expertise, innovative solutions and superior client service.
![]() |
Industry Innovation Awards
- Servicing: Custody (Asset Management Servicing)
| American Banker |
- 25 Most Powerful Women in Banking – Julie Monaco
- 25 Women to Watch – Elyse Weiner
![]() |
Best of The Best Awards
- Custodian Leader of the Year – David Russell
| Asia Fund Manager |
Power 50
- Top 10 Service Providers – David Russell
![]() |
As Voted by Corporates:
- Best Global Cash Management Bank – Small, Medium and Large Corporates
Country Awards
- Australia – 1 Award
- China – 2 Awards
- Hong Kong – 3 Awards
- India – 3 Awards
- Indonesia – 3 Awards
- Japan – 3 Awards
- Korea – 3 Awards
- Malaysia – 3 Awards
- Philippines – 3 Awards
- Malaysia – 3 Awards
- Singapore – 3 Awards
- Taiwan – 3 Awards
- Thailand – 2 Awards
- Vietnam – 3 Awards
As Voted by Financial Institutions:
- Best Global Cash Management Services – Small FIs
- Best Electronic Banking Platform
![]() |
- Best Outsourcing Services
- Best Direct Custody, China
- Best Direct Custody, India
![]() |
- Transaction Banker of the Year – Anthony Nappi
- Best ADR Bank
- Best Sub-Custodian – Broker/dealer
- Best in Corporate Trust – Hong Kong
- Best Sub-Custodian – Vietnam
- Best Fund Administrator – Hedge Funds – Australia
- Best Fund Administrator – Hedge Funds – Japan
- Best ECA-Backed Facility – PetroVietnam Nhon Trach 2, arranged by Citi
- Best Foreign Trade Finance Bank – Philippines
- Best Foreign Trade Finance Bank – Taiwan
- Best Cash Management Bank – Asia
- Best Cash Management Bank – North Asia
- Best Cash Management Specialist – Corporates
- Best Cash Management Deal – Integrated Cash Management Solution – Sime Darby Berhad
- Best Transaction Bank – China (Foreign)
- Best Transaction Bank – Indonesia (Foreign)
- Best Transaction Bank – Philippines
- Best Transaction Bank – Taiwan (Foreign)
- Best Cash Management Bank – Indonesia (Foreign)
- Best Cash Management Bank – Philippines (Foreign)
![]() |
- Transaction Bank of the Year
- Innovation in Payments Technology – Citi Flu Care Card
| Barlow Research Associates |
Monarch Innovation Awards
- Most Innovative Product – Citi® Treasury Diagnostics
![]() |
Model Bank 2011
- Prepaid Services Flu Care and Plasma Donation Solutions
| Comissão de Valores Mobiliários (CVM) |
- #1 Private Equity assets under administration in Brazil
![]() |
- Best depositary receipt programme – Mail.Ru
- Best Treasury Services in EMEA
- Best Treasury Services in Middle East
![]() |
- Best Cash Management Bank – Globally
Best Regional Cash Management Bank
- #1 – Africa
- #1 – Western Europe
- #1 – Central and Eastern Europe
- #1 – North America
- #1 – Latin America
Best Domestic Cash Management Bank
- Algeria
- Argentina
- Cote d´Ivoire
- Czech Republic
- Gabon
- Hungary
- Kazakhstan
- Kenya
- Mexico
- Nigeria
- Russia
- Slovakia
- Spain
Best International Cash Management Bank for Euro Transactions in:
- #1 – Africa
Best International Cash Management Bank for Sterling Transactions in:
- #1 – Africa
Best International Cash Management Bank for Dollar Transactions in:
- #1 – Africa
- #1 – Europe
- #1 – Latin America
- #1 – North America
Best International Cash Management Bank for Yen Transactions in:
Global International Cash Management Services:
#1 in:
- Overall client service
- Technical support and guidance
- Access to all applicable clearing systems
- Quality of electronic banking security
- Competitive pricing
- Innovative Payment/Collection Methods
Overall and Regional Rankings
- #1 – Global
- #1 – Asia Pacific
- #1 – Middle East and Africa
- #1 – Latin America
- #1 – North America and Central America
Service Category Satisfaction Ratings
- #1 – Risk Management/Mitigation
- #1 – Global Trade Network
- #1 – Customization of Solutions/Innovation
- #1 – Supply Chain Finance
- #1 – Online Trade Finance Capabilities
- #1 – Emerging Market Knowledge
- #1 – Structured Trade Finance
Country
- Bulgaria
- Colombia
- Indonesia
- Russia
- Singapore
- South Korea
- Best Global Transaction Banking House
- Best Cash Management House in Africa
- Best Cash Management House in CEE
- Best Cash Management House in Latin America
- Best Issuing and Paying Agent, Private Placements
![]() |
- Best Cash Management Bank
- Sridhar Kanthadai
![]() |
- Securities Services – Best in Securities Lending
- Trade Finance & Supply Chain – Best Supply Chain and Trade Finance Bank, North America
| Financial World |
- Best Innovation in Marketing and Communications – Integrating Social Media into B2B Marketing Strategies
- Best Innovation in Information Provision – TreasuryVision
![]() |
Excellence Awards
- OpenWealthSM – Excellence in Business Process Management
![]() |
Funds Europe Awards 2011
- European Custodian of the Year
![]() |
Country Standings
Top Rated – As voted by Leading Clients (18)
- Australia
- Austria
- Belgium
- Canada
- France
- Germany
- Greece
- Hong Kong
- Ireland
- Italy
- Japan
- Korea
- Netherlands
- New Zealand
- Portugal
- Singapore
- Spain
- United Kingdom
Commended – As Voted by Leading Clients (3)
- Israel
- Switzerland
- United States
Top Rated – As voted by Cross-Border/Non Affiliated Clients (18)
- Australia
- Austria
- Belgium
- France
- Germany
- Greece
- Ireland
- Italy
- Japan
- Korea
- Netherlands
- New Zealand
- Portugal
- Singapore
- Spain
- Switzerland
- United Kingdom
- United States
Commended – As voted by Cross-Border/Non Affiliated Clients (3)
- Canada
- Hong Kong
- Israel
Regional standings
Top Rated – As Voted by Leading Clients (3)
- Global
- Asia/Australasia
- Western Europe
Commended – As Voted by Leading Clients (1)
- North America
Top Rated – As voted by Cross-Border/Non Affiliated Clients (3)
- Global
- Asia/Australasia
- Western Europe
Commended – As voted by Cross-Border/Non Affiliated Clients (1)
- North America
Domestic Standings
Domestic – Top Rated (2)
- Australia
- Singapore
Domestic – Commended (1)
- Korea
Top Rated – As Voted by Leading Clients (Country)
- Cyprus
- Czech Republic
- Egypt
- Hungary
- India
- Indonesia
- Malaysia
- Mexico
- Philippines
- Poland
- Russia
- Thailand
- Turkey
Commended – As Voted by Leading Clients (Country)
- Argentina
- Brazil
- Chile
- Colombia
- Morocco
- Pakistan
- Peru
- Romania
- Taiwan
- Venezuela
Top Rated – As Voted by Leading Clients (Regional and Global)
- Global
- Asia
- Central & Eastern Europe
Commended – As Voted by Leading Clients (Regional and Global)
- Americas/Caribbean
Top Rated – As Voted by Cross Border/Non-Affiliated Clients (Country)
- China
- Cyprus
- Czech Republic
- Egypt
- Hungary
- India
- Indonesia
- Malaysia
- Romania
- Russia
- Sri Lanka
- Taiwan
- Thailand
- Vietnam
Commended – As Voted by Cross Border/Non-Affiliated Clients (Country)
- Argentina
- Brazil
- Chile
- Colombia
- Mexico
- Morocco
- Pakistan
- Peru
- Philippines
- Poland
- Turkey
- Venezuela
Top Rated – As Voted by Cross Border/Non-Affiliated Clients (Regional and Global)
- Global
- Asia
- Central & Eastern Europe
Commended – As Voted by Cross Border/Non-Affiliated Clients (Regional and Global)
- Americas/Caribbean
Domestic Ratings
Top Rated in:
- Argentina
- India
- Indonesia
- Mexico
- Taiwan
- Thailand
Commended in:
- Malaysia
- Pakistan
- Philippines
- Romania
Top Rated
- Greater than $10 billion
- Europe
Commended
- Less than $1 billion
- $1-10 billion
- Asia
- North America
- Fund Managers
- Institutional Investors
- Global
Service Categories as voted by Fund Managers – 28 Best in Class
- Relationship Management (3)
- Client Services (4)
- Cash Management (4)
- Foreign Exchange (4)
- Proxy Voting (1)
- Corporate Actions (2)
- Reporting (2)
- Income Collection (2)
- Tax Reclaims (1)
- Technology (2)
- Settlement (3)
Service Categories as voted by Institutional Investors – 24 Best in Class
- Relationship Management (2)
- Client Service (2)
- Cash Management (3)
- Foreign Exchange (1)
- Proxy Voting (1)
- Technology (1)
- Transaction Cost Management (1)
- Transition Management (4)
- Performance Measurement (4)
- Compliance (5)
League Tables
- # 3 North America
Top Rated
- North America
Commended
- Global
- $10B+
- Europe
- Single Provider
- Multi-Provider
Best in Class – 9 Best in Class
- Earnings Performance – North America
- Relationship Management – North America
- Client Service – North America
- Product Development – North America
- Reporting – North America
- Operational Capabilities – North America
- Compliance – North America
- Multi-Provider – Client Service
- Multi-Provider – Product Development
- #1 Asia
- #2 Single Provider category
- #3 Europe
- #3 Fund of Funds
Top Rated
- Global
- $100M – $1 Billion
- $1 Billion-$5 Billion
- $5 Billion +
- Equity
- Fixed Income
- Fund of Funds
- Other Funds
- North America
- Asia Pacific
- Single Provider
- Multi-Provider
Commended:
- < $100M
- Europe
Best in Class: 76
- Client Service (6)
- Value (12)
- Fund Accounting (7)
- Transfer Agency (9)
- Distribution Support (5)
- Portfolio Servicing (13)
- Fund Reporting (13)
- Compliance (11)
Top Rated
- Greater than $5 Billion
- Leading Clients
- Hong Kong
Commended:
- Less than $100 Million
- $100 Million – $1 Billion
- $1 Billion – $5 Billion
- Single Strategy
- Multi-Strategy
- FoFs
- North America
- Europe
- Asia
- Single Provider
- Multi-Provider
- Global Scores
- United States
- Toronto
- Singapore
- Dublin
- Bermuda
Best in Class – 34 Best in Class Awards
- Client Service (2)
- Value (2)
- Fund Accounting (2)
- OTC Derivatives (2)
- Investor Services (2)
- Investor Reporting (3)
- Fund Manager Reporting (3)
- Fund Structures (2)
- Fund of Funds Administration (3)
- Middle Office Services (2)
- Regulated Funds (6)
- Risk Management (3)
- Technology (2)
Top Rated
- Less than $1 Billion
Commended:
- Overall
- $1 Billion - $10 Billion
- North America
- Asia-Pacific
- Latin America
- Single Provider
- United States
- Hong Kong
Best in Class – 23 Best in Class Awards
- Client Services and Relationship Management (2)
- Value (2)
- Fund Establishment and Structuring (2)
- Capital Drawdowns (3)
- Investment Execution (3)
- Accounting and Reporting to Limited Partners (2)
- Accounting and Reporting to General Partners (2)
- Distributions (3)
- Reporting (2)
- Corporate Secretarial (1)
- Technology (1)
- Relentless and Outstanding Customer Service
![]() |
- Best Cash Management Bank
- Best Trade Finance Bank
- Best Sub-Custody Bank
Global Awards:
- Best Overall Internet Bank – Global
- Best Corporate/Institutional Bank – Global
Regional Awards
- Best Corporate/Institutional Internet Bank – Europe
- Best Corporate/Institutional Internet Bank – Latin America
- Best Corporate/Institutional Internet Bank – Middle East/Africa
Global Sub-Category Awards – Best Corporate/Institutional Internet Banks
- Best Investment Management Services
- Best Online Cash Management Site
- Best Web Site Design
- Best in Mobile Banking
- Best in Social Media
Country Awards:
- In Asia: Australia, Bangladesh, China, India, Indonesia, Japan, Kazakhstan, New Zealand, Pakistan, Philippines, South Korea, Taiwan, Thailand
- In Central & Eastern Europe: Bulgaria, Czech Republic, Hungary, Romania, Russia, Slovakia, Ukraine
- In Europe: Austria, Germany, Greece, Ireland, Italy, Spain, Switzerland
- In Latin America: Argentina, Brazil, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, Guatemala, Haiti, Honduras, Jamaica, Panama, Paraguay, Peru, Trinidad & Tobago, Uruguay, Venezuela
- In Middle East and Africa: Algeria, Cameroon, Congo, Cote D'Ivoire, Egypt, Gabon, Israel, Jordan, Kenya, Kuwait, Lebanon, Morocco, Nigeria, Senegal, South Africa, Tanzania, Tunisia, Uganda, Zambia
- In North America: Canada
Regional Sub-Categories:
- Best Online Cash Management: Europe, Central and Eastern Europe, Latin America, North America
- Best Trade Finance: Asia, Central and Eastern Europe
- Best Web Site Design: Europe, Middle East and Africa, Central and Eastern Europe, Latin America
- Best Integrated Corporate Bank Site: Europe, North America
- Best Investment Management Services: Asia, Europe, Middle East and Africa, Central and Eastern Europe, Latin America, North America
- Best Information Security Initiatives: Central and Eastern Europe, Latin America
- Best in Mobile Banking: Asia, Europe, Middle East and Africa, Central and Eastern Europe, Latin America
- Best in Social Media: Asia, Europe, Middle East and Africa, Central and Eastern Europe, Latin America, North America
Regional Winners
- Latin America
- North America
Country Winners
- Argentina
- Brazil
- Colombia
- Malaysia
- Peru
- Sri Lanka
- United States
- Venezuela
- Global Winner
- North America
- Latin America
- Best Customer Implementation of Supply Chain Financing Solution – CNH America, US Export-Import Bank
Region
- Americas
Country
- Argentina
- Mexico
- United States
- Global Winner
Best Overall Bank for Cash Management
- Latin America
Best Bank for Liquidity Management
- Latin America
Best Bank for Risk Management
- Africa
- Asia
- Latin America
- Middle East
Best Bank for Payments and Collections
- Latin America
Best Treasury Management Systems & Services Providers
- Payroll Services – Citi Prepaid Payroll Choices Program
- Julie Monaco, Head of Citi Transaction Services, North America
- Naveed Sultan, Global Head of Treasury & Trade Solutions, Citi Transaction Services
![]() |
- #1 Income Generated
- #2 Overall Weighted (Custodians)
- #2 Europe Weighted (Custodians)
- #3 Settlement & Responsiveness to Recalls
- #3 Reporting Capability
- #3 Costs
- #1 Institutional Fund Managers – Americas (weighted)
- #1 Institutional Fund Managers – Americas (unweighted)
- #1 Institutional Fund & Asset Managers – Americas (weighted)
- #1 Insurance Companies (unweighted)
- #1 Asia/Australasia (footprint)
- #1 EMEA (footprint)
- #2 Americas (weighted)
- #2 Asia/Australasia (unweighted)
- #2 Institutional Fund & Asset Managers – Americas (unweighted)
- #2 Insurance Companies (unweighted)
- #2 Respondents with > $1 billion AUM (unweighted)
- #2 Insurance Companies (footprint)
- #2 Respondents with > $1 billion AUM (footprint)
- #2 Single Custodian Respondents (footprint)
- #3 EMEA (unweighted)
- #3 Institutional Fund & Asset Managers (unweighted)
- #3 Mutual Fund Managers – EMEA (weighted)
- #3 Mutual Fund Managers – EMEA (unweighted)
- #3 Respondents with > $1 billion AUM (weighted)
- #3 Mutual Fund Managers (footprint)
- #3 Mutual Fund Managers – EMEA (footprint)
- #3 Overall (footprint)
- Ranked Number One – Market Capability (Emerging Markets)
- Ranked Number Two – Breadth of Supply (Emerging Markets)
- Ranked Number Two – One to Watch: Americas
- Ranked Number Two – Asia Pacific (weighted)
- Ranked Number Three – Overall (Unweighted)
- Ranked Number Three – Overall (Footprint)
- Ranked Number Three – Asia Pacific (Weighted & Unweighted)
- Ranked Number Three – Custodial (Unweighted)
- Ranked Number Three – Most Improved Lender : Overall
- Ranked Number Three – One to Watch : Overall
- Ranked Number Three – One to Watch : Asia Pacific
- Custodian of the Year
![]() |
- #1 Online Corporate and Commercial Banking Platform for Large Corporates
- #1 Online Corporate and Commercial Banking Platform for Middle Market (Tied)
![]() |
- Equity Trader of the Year – Lender
![]() |
- Best Trade Finance Bank in Asia Pacific
- Jamaica Public Service Company
- Telkom South Africa
| Government Business |
Government Business Awards
- Local Government Supplier of the Year – Lewisham Council
![]() |
- Treasury Technology Implementation Project of the Year – Omnicom in partnership with Citi
- Cash Management Project of the Year – Belden in partnership with Citi
| Hedge Funds Review |
2011 European Fund of Hedge Funds Awards
- Best Institutional Fund of Hedge Funds (FoHF) Provider
![]() |
- Best Fund of Hedge Funds Administrator
![]() |
- Custodian of the Year – Latin America
- European Securities Services Provider of the Year
- European Securities Lender of the Year
- European Client Relationship Manager of the Year
- European Mutual Fund Administrator of the Year
- Regional Sub-custodian of the Year: South Europe
- Best GTFP Global Confirming Bank 2011
![]() |
- Aircraft Debt Deal of the Year – Africa
- Shipping Debt Deal of the Year – North America
- Shipping Finance Innovator of the Year
![]() |
- OpenWealthSM – Managed Solutions Innovator of the Year
![]() |
5-Star Performance Rating
- Telephone Services
- Transaction Processing
| Nilson Report |
- #1 Issuer for Corporate Cards in the United States
![]() |
- Energy Star, Citi Prepaid Services
- Citi Flu Care Card
| PayStream |
Paystream Advisors Excellence Awards
- Technology Innovation in Electronic Payments – Citi Virtual Card Solution
![]() |
- Latin American Geothermal Deal of the Year – Polaris Energy Nicaragua – Off shore Collateral Agent
- Latin American Water Deal of the Year – Huascacocha Finance – Master Trustee
- Latin American Power Deal of the Year – Abengoa Cogeneración Tabasco – Collateral Agent/Trustee
![]() |
Mutual Funds Services Guide
- #2 Ranking for Transfer Agency Services (based on # of clients)
![]() |
- CNH America, in partnership with Citi
- Gazprom, in partnership with Citi
- Perenco, in partnership with Citi
- Telkom, in partnership with Citi
![]() |
Global
- Best short-term trade finance bank
- Best FI Trade Servicing Bank
- Best DFI Finance Arranging Bank
Asia
- Best Overall Trade Bank in Asia
- Best Trade Bank in Hong Kong
- Best International Trade Bank in Bangladesh
- Best International Trade Bank in Taiwan
- Best International Trade Bank in Sri Lanka
- Best International Trade Bank in the Philippines
Americas
- Best International Trade Bank in Argentina
- Best International Trade Bank in Colombia
- Best Overall Trade Bank in North America
Highly Commended
- Best Online Trade Finance Bank
- Best Export Finance Arranger
- Best Factoring Institution
- Best Structured Trade Finance Institution
- Best Trade and Supply Chain Bank
- Best International Trade Bank in Korea
- Best International Trade Bank in China
- Best International Trade Bank in India
- Best International Trade Bank in Malaysia
- Best International Trade Bank in Singapore
- Best International Trade Bank in Thailand
- Best Trade Bank in USA
- Best International Trade Bank in Peru
- Best Trade Bank in Europe
- Best International Trade Bank in Pakistan
Global
Asia
Americas
EMEA
- Gazprom
- Gazprom Space System
- EuroChem
- CNH America
- CNH – US Ex-IM
- SUEK
- Perenco
- Telkom
- Abengoa
- Navistar
- PetroVietnam
- LAN Airlines
- Allure of the Seas
- SATORP
- Telkomsel
- EMAL
![]() |
Innovation & Excellence Awards
- SWIFT for Corporates: North America
- Risk Management: Asia
- Risk Management: South America
- Financial Supply Chain: South America
![]() |
- Liquidity Management: Microsoft, in partnership with Citi – Silver Winner
- Liquidity Management: Omnicom, in partnership with Citi – Bronze Winner
- Cash Management: Microsoft, in partnership with Citi – Gold Winner
- Cash Management: Sun Chemical, in partnership with Citi – Silver Winner
- Cash Management: Thomson Reuters, in partnership with Citi – Bronze Winner
- Overall Excellence Award: Microsoft, in partnership with Citi
- Amol Gupte, Head of Treasury & Trade Solutions, North America
![]() |
Winners
- Global Liquidity Management – Omnicom Group Inc, in partnership with Citi
- Working Capital Management/Financial Supply Chain – Vodafone, in partnership with Citi
- Payables and/or Receivables Solutions – Thomson Reuters, in partnership with Citi
- Best Card Solution – Proctor and Gamble, in partnership with Citi
- Bank Relationship Management – Honeywell, in partnership with Citi
- Best Emerging Markets Solution – Honeywell Automation India Ltd., in partnership with Citi
- Treasury Today in China – Honeywell, in partnership with Citi
Highly Commended
- Global Liquidity Management – P&G and Emirates, in partnership with Citi
- Working Capital Management/Financial Supply Chain – Roche, in partnership with Citi
- Payables and/or Receivables Solutions – AT&T, in partnership with Citi
- Best Card Solution – Ericsson, in partnership with Citi
- Best Corporate Debt Solution – Abengoa, in partnership with Citi
- Harnessing the Power of Technology – Microsoft and Google, in partnership with Citi
- Best Emerging Markets Solution – Petrovietnam, in partnership with Citi
- Treasury Today in China – Amway (China) Co. Ltd. , in partnership with Citi
- Bank Relationship Management – The British Council, in partnership with Citi
- Best Corporate Debt Solution – Honeywell, in partnership with Citi
- Cash and Liquidity Management – Amway (China) Co Ltd., in partnership with Citi
- China Treasury Team of the Year – Schneider Electric (China) Co Ltd., in partnership with Citi and 5 other banks
- Working Capital Management/Financial Supply Chain – Schneider Electric (China) Co Ltd., in partnership with Citi
![]() |
Visa Asia Pacific Annual Awards
- Outstanding Purchase Card Program Growth
![]() |
Cards & Payments Europe Awards
- Best Commercial Credit Card Issuer




































