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Citicard


Your Citicard is your passport to Citibank's global services any time, anywhere.

You can rely on your Citicard for most of your banking needs, whether you're making a payment, transferring funds or getting account information.

Internet Banking Access
Do your banking through the internet. Just login to Internet Banking and enter your 16-digit CIN (Citicard Identification Number) found on your Citicard, and your ATM PIN. You can check on your account information, make transfers and payments and do a whole host of other services.

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CitiPhone Banking Access
When accessing your account through our 24-Hour CitiPhone Banking, simply use the 16-digit Citicard Identification Number (CIN) on your Citicard as well as your Telephone PIN.

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ATM Access
Your Citicard can be used at more than 700,000 Citibank and shared network ATMs around the world. You don't have to carry different cards for different bank accounts. Whether you have a single or joint account, your Citicard gives you access to all your Citibank accounts. And with your own ATM Personal Identification Number (PIN), the security and confidentiality of your account is assured.

ATM Services in Singapore
When you're in Singapore, your Citicard may only be used at Citibank ATMs. You can:

  • Withdraw cash of up to S$3,000 per day (S$5,000 for CitiGold customers) from your Savings or Checking account.
  • Make deposits or payments by cash or check to your Savings or Checking account.
  • Check on your recent account activities.
  • Inquire on your balance for all your accounts.
  • Check the latest deposit and exchange rates.
  • Transfer money between your Citibank accounts.
  • Get other services:
    - Order a new checkbook
    - Request a statement of account
    - Change your PIN
  • Get payment information on the latest statement balance.

ATM Services outside Singapore
You may use your Citicard at ATMs which display the logos of the following networks :

  • STAR
  • PLUS
  • NYCE
  • THE EXCHANGE

You can withdraw cash (in the local currency) up to the limit set locally, or by the service provider.

Please note that in some ATMs, the maximum amount for withdrawal may be lower than your daily limit; so you have to make multiple withdrawals to reach your maximum daily limit.

As some overseas ATMs allow access to only one account (primary account), please ensure that your Citicard is linked to the account of your choice. You can only withdraw cash from a Savings or Checking account. If you link your Citicard to your MaxiSave account, you should choose "Checking" (not "Savings") at the ATM.

To find out where these ATMs are located, please click here.

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Global Services Access
When you're travelling, your Citicard is your key to Citibank Global Services. Encash your Citicorp Travellers Cheques at preferential rates.

If you should need emergency or travel assistance, a worldwide network of representatives can help you. Just call collect to 202-223-5788 (or 800-511-4609 from the US.)

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How to report a lost Citicard
If your Citicard is lost or stolen, please call our 24-Hour CitiPhone Banking at (65)6224-5757 immediately.

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Need an ATM PIN?
If you need a new ATM PIN or to re-set your ATM PIN, just call (65) 6224-5757 or email us.

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