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I'm a bit nervous about trying Citibank Online with my live account information. Is it safe?
How can I verify that the Citibank Online pages belong to Citibank?
I'm a bit nervous about trying Citibank Online with my live account information. Is it safe?
Citibank is the original pioneer of online banking services. We are recognized around the globe for employing the highest level of expertise in the industry and investing in the most reliable of technology to keep your transactions safe. Citibank Online currently offers 2 levels of security to help safeguard your financial information.
Strong Encryption (128-bit)
All data sent to and from Citibank is "scrambled" and "re-assembled" between Citibank and your personal computer to protect your personal and financial information. 128-bit encryption, the highest level of encryption generally available today, means there are 2 to the power of 128 possible combinations of "keys" but only that will "unlock" the information.
Automatic Time Out
When there is no activity for 5 minutes, Citibank will terminate your secure Citibank Online session. This is a security feature in the system that will prevent the unauthorized use of your session by anyone else.
 
How can I verify that the Citibank Online pages belong to Citibank?
Here are some steps that you may wish to follow:
Always type the URL: www.ipbUSA.citibank.com
Click on the image of a lock or a key at the bottom of the browser window when you have reached the page that needs your Card Number and PIN input. You will see the Security Info page.
Click on the "View Certificate" button. You will see the Certificate page. These things must be done BEFORE typing in your Card number and PIN.
If any of these tests fail, you should contact our 24-Hour CitiPhone Banking at +65 6338 1221 to inform our officers.
 
 
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