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Who should I send email to in the event that I have Citibank Online related questions?
If I have problems with my Citibank Online transactions or access, who can I request for assistance?
Where can I obtain a copy of the terms and conditions governing the use of Citibank Online?
Who should I send email to in the event that I have Citibank Online related questions?
We have a secure email facility that you can use to send us your questions. Simply select the "General Information" bar on the left-hand side menu, draft your message and click on the "Send Message" button.
If I have problems with my Citibank Online transactions or access, who can I request for assistance?
You may call the 24-Hour CitiPhone Banking at +65 6338 1221 and cite the relevant error codes where available. This will enable us to identify the problem and give you the necessary assistance.
Where can I obtain a copy of the terms and conditions governing the use of Citibank Online?
You can find the information by clicking on the "Notices" button in Citibank Online.
 
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