Citibank Mobile Banking
How to Get Started

Change MPIN
List Accounts
Balance Inquiry
Prepaid Reloading
Bills Payment
Funds Transfer
Checkbook Request
Statement Request
List Transactions
Suspend Service
Activate Service
Help
FAQ's
Download
Terms of Use
Prepaid Reloading* - Smart
Make sure that you never run out of pre-paid airtime value. For instance, to reload additional airtime from a specified bank or credit card account, just navigate through your mobile phone menu as follows (when you need to type, please type with the letters CAPITALIZED):


Through Smart zed (STK)
Step 1
STEP 1
Step 2
STEP 2
Step 3
STEP 3
Step 4
STEP 4
Step 5
STEP 5
Enter your Bank Code
Step 6
STEP 6
Enter Account ID
Step 7
STEP 7
Prepaid Step 8
STEP 8
Prepaid Step 9
STEP 9
Enter your MPIN
Prepaid Step 10
STEP 10
Wait for system confirmation
   

Tip:   Reload your prepaid card by paying through your Citibank credit card account. Available amounts for Smart reload are P300, P500, and P1000.

* - The menus shown above are available only if you have upgraded to the SIM Toolkit (STK). To find out more about STK or to upgrade to STK, please go to your nearest Smart office.


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