Citibank Mobile Banking
How to Get Started

Change MPIN
List Accounts
Balance Inquiry
Prepaid Reloading
Bills Payment
Funds Transfer
Checkbook Request
Statement Request
List Transactions
Suspend Service
Activate Service
Help
FAQ's
Download
Terms of Use
Help on Transactions* - Smart
To request for Help on specific Citibank Mobile Banking transactions. Remember to type with the letters CAPITALIZED.

Through Smart Text Messaging (SMS)
Help on Transactions - Smart SMS Key in ?HLP Transaction key word and send to 212.

For Example:
Transaction: Balance Inquiry
Key Word: BAL
Send to: 212
Text Msg: ?HLP BAL

* - Not available in STK


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