Citibank Mobile Banking
How to Get Started

Change MPIN
List Accounts
Balance Inquiry
Prepaid Reloading
Bills Payment
Funds Transfer
Checkbook Request
Statement Request
List Transactions
Suspend Service
Activate Service
Help
FAQ's
Download
Terms of Use
Enrollment
Follow the steps below to Enroll and Register to the Citibank Mobile Banking service.
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Enroll Through Citibank ® Online
Step 1 STEP 1
Log on to Citibank Online and go to Customer Service. Click on "Enrollment" under Citibank Mobile Banking.
Step 2 STEP 2
Please read through the Citibank Mobile Banking Terms and Conditions. Click on the Agree button to continue.
Step 3 STEP 3
On the Enrollment screen, enter the following information, then click on the "Next" button.
Your mobile service provider and mobile phone number
Choose the account(s) that you wish to access through your mobile phone
Choose the utility and its corresponding account number that you would like to enroll
Enter your 6-character long alphanumeric registration key. When you receive the confirmation of your enrollment on your mobile phone, this key will be used for the Registration process (please see Registration)

Step 4 STEP 4
Check the information that you entered, then click on Enroll Now to process your enrollment.* You will then receive a confirmation on your mobile phone.
Step 5 STEP 5
Click "Sign Off" after successfully enrolling in Citibank Mobile Banking. Wait for the confirmation and your MPIN through your mobile phone.

click here to log on to Citibank Online >>>

Enroll Through CitiPhone
CitiPhone You can also call 24-Hour CitiPhone Banking at 995-9999 to enroll through a CitiPhone Officer.

proceed to step 2: registration >>>

* - For enrollments through Citibank Online, confirmation of enrollment is received the following day if enrollment is done on a weekday.
Confirmation of weekend enrollments will be received on the next Tuesday.


Citibank.com