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24-Hour CitiPhone Banking
Metro Manila
995-9999
Metro Cebu
234-9999
From Other Provinces
(02) 995-9999
From Abroad
+63 (2) 995-9999
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Features that Set your Citibank Card Apart

  Citibank:
Confidence of acceptance and recognition
Lost or Stolen Card
  24-Hour Customer Service Citibank Photocard
  Easy Repayment Terms International Services
  High Credit Limit Most Comprehensive
Travel Insurance Package
  No Surcharge Free 30-day Purchase Protection
  Credit Line Increase Cash Advance
  Rewards Supplementary Cards
  Citibank PayLite Installment Plan Payment System You have Never Enjoyed Before

Citibank World Privileges! It's not just a credit card. It's preferential treatment, discounts and benefits around the world. Wherever you travel, Citibank World Privileges welcome Gold and Platinum cardmembers with exclusive upgrades, offers and discounts at thousands of hotels, restaurants, shops and more.



Citibank: Confidence of acceptance and recognition
  Anywhere in the world, you'll never feel lost with a Citibank Credit Card. Accepted in over 29 million establishments in more than 300 countries, you travel with the strength and authority that only Citibank can provide. Plus, we give you an added convenience of billings and payments in pesos.

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24-Hour Customer Service
  With the 24-Hour CitiPhone Banking, bank transactions have never been this easy. No need to rush to the bank before 3PM, no need to fall in line. Just dial 995-9999 in Metro Manila, 234-9999 in Metro Cebu, (02) 995-9999 from other provinces or + 63 (2) 995-9999 from abroad and you may start the transactions using your telephone. Please click here for more information about CitiPhone.

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Easy Repayment Terms
 

Citibank Credit Card offers the easiest and most flexible payment terms. You have the option to pay in full, or Total Amount Due multiplied by the minimum required payment percentage and monthly Citibank PayLite Installment Due, if any, or any amount in between. No interest charges will be applied if you pay in full. However, if you choose not to, you will be considered a "borrower" or a "revolver" in which case interest is charged on all purchases of the previous billing cycle plus all new purchases computed from posting date. Computing interest is based on average daily balance (ADB), following the prevailing market rates. Your Minimum Amount Due is the sum of :

a. Total Outstanding Balance excluding overlimit and Payable Installment Due, if any, multiplied by the required payment percentage determined by the bank.
b. Monthly Citibank PayLite Installment Due.
c. Any amount in excess of your credit line.
d. All past due amounts, if any.

You pay the sum of (a), (b), (c) and (d) or a minimum flat fee, whichever is higher. The payment of this will immediately reduce your outstanding balance.


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High Credit Limit
  Your Citibank Credit Card carries a high credit limit that provides flexible purchasing power for your utmost enjoyment. This, combined with the minimum payment percentage option provides you with the highest financial flexibility.

When you apply for an additional Citibank Credit Card (you may qualify if you have had your most recent Citibank Credit Card for at least 12 months) you will then be able to increase your credit limit.

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No Surcharge
  Essentials are essential. Citibank waives surcharges on gas, groceries, and medicine.

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Credit Line Increase
  Because your needs grow with your success, Citibank allows a generous increase in your credit lines. Citibank Cardholders who have been members for over a year and have maintained good credit standing may apply for a credit line increase by:

a. Calling our 24-Hour CitiPhone Banking at 995-9999 in Metro Manila, 234-9999 in Metro Cebu, (02) 995-9999 from other provinces or + 63 (2) 995-9999 from abroad and request for a credit line increase. (You may be asked to submit income documents.)
b. Writing a letter to
CitiPhone Cards Acceptance
P.O. Box 3207, Makati Central Post Office,
1299 Makati City
(Your request will be subject to credit checking and payment history.)
c. Simply complete and print out the online form and mail to:

Citibank Credit Acquisition Maintenance Unit
14th Floor, Citibank Square
1 Eastwood Avenue, Eastwood City
Libis, Quezon City 1110
Philippines

or fax it to us at (632) 995-5275

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Rewards
 

The more you use your card, the more Rewards points you can earn through The Citibank Rewards program. All purchases made using your Citibank Credit Card entitles you to Rewards points, at no extra cost. You can then exchange these points for free items ranging from a wide selection of home furnishings to entertainment to relaxation & travel. Or you can use your points to get annual fee waivers or frequent flyer miles at partner airlines. The best thing is that enrollment is free. So the more you use your card, the more rewards points you will earn.


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Citibank PayLite Installment Plan
  Citibank PayLite logoBuy those items you've been saving up for with Citibank PayLite Installment Plan! The value feature that lets you stretch your budget longer through light and easy monthly installments. Purchase any item worth at least P3,000 using your Citibank Credit Card at participating stores. Just look for the Citibank PayLite sign! Choose your terms 3, 6, 9, 12, 18, or 24 light easy monthly installments at low add-on rates.

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Lost or Stolen Card
  Sometimes the inevitable happens. Your card gets lost, or worse, stolen to be used fraudulently. That is why Citibank has the Lost Card Protection scheme. With a simple phone call to our 24-Hour CitiPhone Banking at 995-9999 in Metro Manila, 234-9999 in Metro Cebu, (02) 995-9999 from other provinces or + 63 (2) 995-9999 from abroad, you are relieved of financial liabilities from fraudulent use of your card from the time you report it lost. Plus, the phone call will cue us to start processing your new card and making arrangements so you can receive your card wherever you are. You may even request for an emergency cash advance in case you need it.

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Citibank Photocard
  As if owning a Citibank Credit Card is not prestigious enough, you have the unique option to have your photo and signature displayed on your card for that added prestige and security. You reduce the risk of other people fraudulently using your card because your photo and signature are electronically scanned and digitally imprinted on your card. If you would like your credit card to be a Citibank Photocard, please click here for Citibank's Photocard Enrollment Form.

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International Services
  In recognition of your mobile lifestyle, your Citibank Credit Card provides you with a set of remarkable international and travel benefits. To know more about Citibank's International Services, please click here.

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Most Comprehensive Travel Insurance Package
  Every time you purchase your travel tickets - air sea, land - using your Citibank Credit Card, you and your eligible immediate family members (below 23 years old) are automatically covered by the FREE benefits of the Highest Travel Accident Insurance Coverage and Travel Inconvenience Protection. To know more about these benefits, click here.

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Free 30-day Purchase Protection
  Purchases charged to your Citibank Credit card are protected from accidental loss or physical damage within 30 days from date of purchase. Lost of damaged items may be reimbursed up to P25,000 per item or P75,000 per event (if more than one item is lost or damaged in one event). Purchase Protection also applies to purchases made anywhere in the world for consumer durables such as appliances, and cameras.

For more information on the terms of coverage, please call our 24-Hour CitiPhone. Other terms and conditions may apply.


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Cash Advance
  A Citibank Credit Card enables you to avail of cash advances from over 600,000 ATM's all over the world through BancNet and Megalink, MasterCard Cirrus, VISA PLUS, and other associated networks of MasterCard and VISA.

Over-the-counter transactions at financial institutions around the world are also available (extra charges may apply). Service fees plus finance charges are applied to cash advances computed from date of cash advance.

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Supplementary Cards
  Your immediate family members (maximum of seven; sixteen years and above) can now enjoy the same benefits and privileges that the Citibank Credit Card offers. Sharing your line of credit, your supplementaries can now shop, travel, and dine in style using their Citibank Credit Card. If you would like to apply for additional supplementary cards (up to 7 supplementary cards per primary cardholder), please click here.

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