CitiService

Purpose

Citibank is commited to the prosperity & success of your company. We understand that
for your company to perform at its best, your bank must support you with the highest level of professionalism, efficiency, technology and service. Which is why we have created CitiService.

CitiService is an integrated customer inquiry line for after -sales service dedicated
to giving you easy access to accurate answers in the shortest possible time. In
today's environment, speed and accuracy are critical - we know you need the right
answers, right away.

With CitiService, you only need to call one number. One number will put you straight
through to a CitiService Officer who will be able to handle all your customer service inquires on-line. If they can't give you an answer immediately, they will be able to tell you exactly when you can expect a response and update you regularly on your inquiry.

CitiService has been designed to show our commitment to achieve customer satisfaction. The concepts & principles of CitiService are to provide our corporate clientele one gateway into the bank for Investigations and Information regarding products that Citibank N.A. offers.