CitiService
		Global Expertise, Local Experience

CitiService is an integrated customer inquiry desk for after-sales service. The CitiService team handles non-advisory post-sales inquiries and investigations for customers through a single point of contact. We are dedicated to giving customers easy access to accurate information in the shortest possible time.

CitiService is committed to provide efficient customer support with the highest level of professionalism and service.

CitiService is unique because:

• CitiService Representatives serve as a Single Contact Point for the customer;
• CitiService Representatives are trained to support your financial needs;
• CitiService Representatives can provide you interactive banking solutions and answer you queries about any banking service
• CitiService Representatives are responsible for investigations in case of problems
• Citibank has set international service standards for each type of investigation related to CitiService to ensure the highest possible quality .