DTMF - Telephone KeyPad

Following are the Fast Keys. At any stage after entering the CitiCard or Credit Card number and T-PIN, perform any of the required function without actually following the overall IVR decision tree by using the Fast Keys. Input the hash "#" key, before the proposed Fast Key e.g.

To find out your balance in the rupees saving account, at any stage after entering the CitiCard or Credit Card number and T-PIN:
Press the ' # ' key and press 277 or BRS for Balance Rupee Saving

Account Balance
# 277 BRS Balance Rupee Saving
# 272 BRC Balance Rupee Current
# 237 BDS Balance Dollar Saving
Credit Card Credit Limit
# 258 ALV Available Limit Visa Card
# 256 ALM Available Limit MasterCard
Account Statement
# 777 SRS Statement Rupee Saving Account (Mail / FAX)
# 772 SRC Statement Rupee Saving Account (Mail / FAX)
# 737 SDS Statement Dollar Saving Account (Mail / FAX)
Credit Card Statement
# 782 SVC Statement Visa Card
# 762 SMC Statement MasterCard
# 822 TCA TAX Certificate Car Financing
Payments for Credit Cards
# 768 PMT Payments (Visa & Master)
Utility Bills Payment
# 827 UBP Utility Bills Payments
Rewards
# 793 RWD Rewards (Visa & Master)