| DTMF
- Telephone KeyPad
Following are the Fast Keys. At any stage after entering the CitiCard or Credit Card number and T-PIN, perform any of the required function without actually following the overall IVR decision tree by using the Fast Keys. Input the hash "#" key, before the proposed Fast Key e.g. |
 |
To
find out your balance in the rupees saving account, at any stage after
entering the CitiCard or Credit Card number and T-PIN:
Press the ' # ' key and press 277 or BRS for Balance Rupee Saving
| Account
Balance |
| # 277 |
BRS |
Balance Rupee Saving |
| # 272 |
BRC |
Balance Rupee Current |
| # 237 |
BDS |
Balance Dollar Saving |
| Credit
Card Credit Limit |
| # 258 |
ALV |
Available Limit Visa Card |
| # 256 |
ALM |
Available Limit MasterCard |
| Account
Statement |
| # 777 |
SRS |
Statement
Rupee Saving Account (Mail / FAX) |
| # 772 |
SRC |
Statement
Rupee Saving Account (Mail / FAX) |
| # 737 |
SDS |
Statement
Dollar Saving Account (Mail / FAX) |
| Credit
Card Statement |
| # 782 |
SVC |
Statement Visa Card |
| # 762 |
SMC |
Statement MasterCard |
| # 822 |
TCA |
TAX Certificate Car Financing |
| Payments
for Credit Cards |
| # 768 |
PMT |
Payments (Visa & Master) |
| Utility Bills Payment |
| # 827 |
UBP |
Utility Bills Payments |
| Rewards |
| # 793 |
RWD |
Rewards (Visa & Master) |
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