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APR and Fees Revision

We hope you are enjoying your Citi’s world of privilege, convenience, and excitement - a world of Citibank Credit Cards.

Accepted at over 22 million establishments worldwide and 10,000 merchants in Pakistan, your Citibank Credit Card is your gateway to a lifestyle that you have always aspired. It offers you unmatched selection of value added features, exclusive discounts and upgrades. Our list of value cards include:

(i) Citi-Mobilink Credit Card: Earn Three Reward Points instead of one, for every Rs. 50 spent at Mobilink outlets or through the Autopay Facility. Earn two reward points on spend elsewhere. You can instantly redeem your rewards points against free Mobilink airtime. With your post-paid connections, you can also avail an annual fee waiver and a 15% line rent discount by signing up for Autopay facility.

(ii) Citi-Caltex Credit Card: Earn Two Reward Points instead of one for every Rs. 50 spent at Caltex Gas Stations. You can instantly redeem your points against free fuel at participating Caltex Gas stations. Furthermore, you can get exclusive 10% discount coupons on car wash & lubricants.

(iii) Citibank Clear Card: The Citibank Clear Card is your perfect travel, shopping and dining partner. The card offers you special discounts and privileges at restaurants, apparel outlets, book stores, jewelers & much more. The special discounts & value offers presently include offers at Pizza Hut, ChenOne, Nike, HangTen, Slazenger & many more exciting places.
We are pleased to announce that in order to facilitate your long term financing needs, effective August 01, 2007, we are decreasing our Smart Installment Plan pricing on 36 months tenor from 30.44% to 29.99% annual percentage rate across all credit cards.
We will continue to provide you with unique, premium offerings for the above mentioned value cards. In order to avail these premium offerings, please note that the annual percentage service fee (APR) on our value cards will be increased from the current 3% per month or 36% per annum to 3.25% per month or 39% per annum effective August 1, 2007. Please note that the APR on our regular Citibank Credit Cards i.e. Visa/MasterCard (classic and gold cards) will remain unchanged at 3% per month or 36% per annum.

Your Citibank Credit Card not only offers card acceptability at merchant establishments but it also offers a host of other financial services and competitively priced payment plans. However, effective August 1, 2007 the installment plans in such respect (pertaining to all Citibank Credit Cards i.e. value cards as well as the regular cards) will be available to you at the amazingly competitive pricing as mentioned below:

Cash Advance: Get instant access to cash for up to 50% of your credit limit at over 800,000 ATMs globally & at all Citibank Branches. This feature will be available at revised cash advance fee of Rs. 600 or 3% (whichever is higher) as compared to previous fee of Rs. 500 or 3% (whichever is higher).

Cash on Call: Get cash over the phone against 95% of your Citibank Credit Card limit for as low as 2.78% per month & pay back in easy monthly installments of up to 24 months.

Balance Transfer: Consolidate your outstanding balance of other cards on to your Citibank Credit Card for as low as 2.23% per month & pay back in easy monthly installments.
Smart Installment Plan: For any transaction worth Rs. 3,000 and above, you can pay back in easy monthly installments of 6, 12, 18, 24, 36 months.

To keep your Citibank Credit Card secure and keep you safe against fraudulent transactions, Citibank has a host of security features. These include:

Fraud Early Warning System (F.E.W.S): The only alert system in the country, whereby Citibank will call you on a best effort basis in case there is any suspicious transaction on your credit card.

Secure Wallet: Citibank Secure Wallet Plan is the ultimate protection for your wallet covering you against fraudulent usage of your Citibank Credit Card or any other credit card you carry.

Credit Shield Plus: Credit Shield Plus offers you peace of mind by helping you pay your Citibank Credit Card payments in case a misfortune befalls on you. As advised by EFU Life Assurance Limited, e ffective August 01, 2007 this insurance coverage will be available at 0.79% (revised from 0.69% as is presently applicable) of the current outstanding balance on the monthly card statement.

We have given a host of payment options to our Card customers. You can use any one of the following methods to pay your Citibank Credit Card bill:

Drop Boxes: You can pay via cheque & drop the cheque in Citibank’s designated Drop Boxes across the country.

Citibank Branches: You can also pay your monthly bill by cash against a nominal charge of Rs. 250 at Citibank branches.

Citibank Online (CBOL): You can access CBOL round the clock to review your credit card account activity and pay your monthly credit card and utility bills without any additional charge.

CitiAlert: This feature informs you through sms &/or e-mail message about your credit card transactions and provides statement-due alert 10 days before your payment due date.

Taking into consideration the aforementioned value added benefits and conveniences that ensure that you always have full information pertaining to inter alia the payment obligations in respect of your credit card(s), the late payment charges are being revised to Rs. 700 (effective August 1, 2007) from Rs. 600 previously.

For your quick reference the revision in our pricing is summarized below:

Charge Type

Current Rate
New Rate

Applicable on

SIP (36 Month Tenor)

2.536% per month or 30.44% per annum

2.499% per month or 29.99% Per annum

All Citibank Credit Cards

Service Fee

3% per month or 36.00% per annum No Change

Citibank regular Visa & Citibank MasterCards

Service Fee

3% per month or
36% per annum
3.25% per month or 39% per annum

Value cards only i.e. Citi-Mobilink Credit Card, Citibank Caltex Credit Card, & Citibank Clear Card only

Cash Advance Fee Rs.500 or 3% whichever is higher Rs.600 or 3% whichever is higher All Citibank Credit Cards
Late Payment Fee Rs 600 Rs 700 All Citibank Credit Cards
Credit Shield Plus 0.69% 0.79% All Citibank Credit Cards

As already stated, the aforementioned revised fee rates will be effective from August 01, 2007.

We look forward to your continuous patronage in making the Citibank Credit Card experience a pleasant one.
Once again, thank you for choosing Citibank Credit Card.



Note:
(i) In the event that you maintain any of our value cards i.e. CitiMobilink Credit Card, Citibank Caltex Credit Card and/or the Citibank Clear Card and if you do not agree to be bound by the intended increase in service fee pertaining to such card(s), please note that subject to the Credit Card Terms and Conditions, you have the option to convert your value card(s) to the regular MasterCard/Visa Citibank Credit Card (as the case may be) by notifying us to such effect on or by June 30, 2007. Please call CitiPhone Banking at 111-222-222 for further details and/or to have such request processed.

(ii) In the event that you disagree with the increase in the service fee and other charges in respect of your Citibank Credit Card(s) you are entitled to discontinue and cancel the same. In such connection, you are requested to write to us informing us of such intention latest by June 30, 2007 and providing us with payment in full of the total outstanding balance amount payable against your credit card(s). In addition to the foregoing, kindly stop using the corresponding credit card(s) immediately and return the same to us after cutting the card in two halves please cut the card through the magnetic strip ensure that it is rendered ineffective on or by the said date at the following address:

Citibank Card Customer Services
State Life Building No.1, 3 rd Floor
I.I. Chundrigar Road , Karachi 74200

In the event we do not hear from you as mentioned in item (i) and (ii) of the NOTE or you continue using your Citibank Credit Card, the same shall be considered as your acceptance of the revised fees and charges.

 

 


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