Internet Security

Your Roles and Obligations

• You are responsible for keeping your password confidential and changing it immediately if you believe it has been compromised in any way.
  
  
• If you believe that your username, password and challenge answers may have been lost or stolen, or that someone has transferred or may transfer money from your Account(s) or otherwise has operated your Account(s) without your permission, you should notify Citibank immediately by calling CitiPhone Banking at 111-222-222.
  
  
• You are responsible for reading and following the Bank's recommended security practices to ensure the safeguarding of your personal information and computer. See "How To Protect Yourself" in the Internet Security section of this Website.
  
  
• You are responsible for ensuring your computer is free from any electronic, mechanical, data failure or corruption, computer viruses and bugs.
  
  
• You are responsible for not leaving your computer unattended while you are still engaged in an online banking session or any security breach caused as the result of using a shared or "public" computer to do your online banking.
  
  
• You are responsible for abiding to the Bank's Terms and Conditions for online banking and obliged to read and agree to these prior to commencing online banking.