Disbursal letter not received

At the time of loan booking, the bank sends a loan disbursal letter which states the details of the disbursed loan as well as the details of the installments. If you have not received this letter or if it has been misplaced, please Click Here


Balance certificates

In order to have the balance certificates issued for the purpose of Income Tax or otherwise, please Click Here

Copies of Original Documents

As per legal/regulatory requirement original documents (e.g property documents) may be retained by the bank. If you require copies of such documents after the loan has been disbursed, please Click Here

Contact Details

Please call our 24 hours Citiphone Banking Services at 111 222 222 or send us a written request at the following address:
Citibank, N.A.
State Life Building No. 1
I.I Chundrigar Road
P.O.Box No. 4889
Karachi