Customer Services

Personal Information Change Request

Getting your personal information changed was never that easy, just complete the Personal Information Change Request Form and send it to us. Your information will be updated in 3-4 working days.

Download the form

You need to fill in the form and send it to the following address along an attested CNIC copy:

Customer Service,
Citibank N.A. Pakistan.
3rd Floor, State Life Building No. 1,
Main I.I. Chundrigar Road,
Karachi - 74200, Pakistan.
Fax: 92-21-2400968