Disputed Transactions

In the case of a disputed transaction, please complete the Disputed Transaction Reporting Form and send it to us immediately. We will do our best to resolve the disputed transaction.

Download the form

DOC (MS Word Format)

You need to fill in the form downloaded and send it to the following address:

Dispute Resolution Unit
Citibank N. A. Pakistan
3rd Floor, State Life Building No. 1
Main I. I. Chundrigar Road
Karachi 74200 - PAKISTAN
Fax: : 92-21-2400968