Self Service Banking

Inquiry

• Product Inquiry
• Account balance
• Statement details
• Rates

Transactions

• Check book request
• Internal Transfer
• Third Party Transfer
• Utility Bill Payment
• Credit Cards Payments

You can inquire about any of the Citibank Products through Self Service Banking, 24 hours a day, 7 days a week!

• - Simply dial 111-222-222
  • Select the language (press 1 for Urdu, 2 for English)
  • Press 4 for Product Information
  • To get information on a product, press 1
  • To receive a product brochure by fax, press 2

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Account Balance

related topic: Statement Details

Inquire about your account balances through Self Service Banking , 24 hours a day, 7 days a week!

• Simply dial 111-222-222
  • Select the language ( press 1 for Urdu, 2 for English)
  • Press 1 for Services Menu
  • Enter your 16 digit CitiCard number and your 4 digit T-PIN Number
  • Press 1 for Account Balances

Save valuable time and access the same information using our FAST KEYS option:

• Simply dial 111-222-222
  • Select the language (press 1 for Urdu, 2 for English)
  • Press 1 for Services Menu
  • Enter your 16 digit CitiCard number and your 4 digit T-PIN Number
  • For Rupee Saving Balance Press ' # ' key & 277 OR press ' # ' key & BRS
  • For Rupee Current Balance Press ' # ' key & 272 OR press ' # ' key & BRC

• For Dollar Saving Balance Press ' # ' key & 237 OR press ' # ' key & BDS

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Statement Details

related topic: Account Balance

Avail our Self Service Banking (24 hours a day, 7 days a week!) to know/inquire your statement details free of any additional cost.

• Simply dial 111-222-222
  • Select the language (press 1 for Urdu, 2 for English)
  • Press 1 for Services Menu
  • Enter your 16 digit CitiCard number and your 4 digit T-PIN Number
  • Press 5 to make a request.
  • Press 1 for Bank request
  • Press 1 for statement by mail or press 2 for statement by fax

Save valuable time and access the same information using our FAST KEYS option:

• Simply dial 111-222-222
  • Select the language (press 1 for Urdu, 2 for English)
  • Press 1 for Services Menu
  • Enter your 16 digit CitiCard number and your 4 digit T-PIN Number
  • For Statement Rupee Saving Account press ' # ' key & 777 OR press ' # ' key & SRS
  • For Statement Rupee Current Account press ' # ' key & 772 OR press ' # ' key & SRC
  • For Statement Dollar Saving Account press ' # ' key & 737 OR press ' # ' key & SDS

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Inquire about conversion Rates through Self Service Banking, 24 hours a day, 7 days a week!

• Simply dial 111-222-222
  • Select the language (press 1 for Urdu, 2 for English)
  • Press 3 for rates.
  • For Time Deposit rates, press 1
  • For Conversion rates, press 2

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Request a 25, 50 and 100 leave checkbook through Self Service Banking (24 hours a day, 7 days a week!)

• Simply dial 111-222-222.
  • Select the language ( press 1 for Urdu , 2 for English)
  • Press 1 for Service Menu
  • Enter your 16 digit CitiCard number and your 4 digit T-PIN Number
  • Press 5 to make a request
  • Press 1 for Bank request
  • Press 3 for Cheque Book request

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Internal Transfers

related topic: Third Party Transfer

Have your funds transferred from one of your account to another in the same relationship immediately through Self Service Banking (24 hours a day, 7 days a week!)

• Simply dial 111-222-222
  • Select the language (press 1 for Urdu, 2 for English)
  • Press 1 for Services Menu
  • Enter your 16 digit CitiCard number and your 4 digit T-PIN Number
  • Press 4 for Transfers and Payments.
  • Press 2 for Internal Funds Transfers.

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Third Party Transfers

related topic: Internal Transfer

Have your funds transferred from one of your account to another account * through Self Service Banking, 24 hours a day, 7 days a week!

* Should be enrolled in Pre-Authorized Third Party Transfer Service.

• Simply dial 111-222-222
  • Select the language (press 1 for Urdu, 2 for English)
  • Press 1 for Services Menu
  • Enter your 16 digit CitiCard number and your 4 digit T-PIN Number
  • Press 4 for Transfers and Payments.
  • Press 3 for Third Party Funds transfer.

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Utility Bill option is now available

Avoid waiting in long queues to make utility bill payments! Avail this service absolutely free of charge through CitiPhone Banking, 24 hours a day, 7 days a week!

• Simply dial 111-222-222
  • Select the language (press 1 for Urdu, 2 for English)
  • Press 1 for Services Menu
  • Enter your 16 digit CitiCard number and your 4 digit T-PIN Number
  • Press 2 for Utility Bill Payments

Save valuable time and access the same information using our FAST KEYS (linked to 'fast Keys' intro on main page 1 in CitiPhone Banking) option:

• Simply dial 111-222-222
  • Select the language (press 1 for Urdu, 2 for English)
  • Press 1 for Services Menu
  • Enter your 16 digit CitiCard number and your 4 digit T-PIN Number
  • Press ' # ' key & 827 or press ' # ' key & UBP.

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If you have an account* with us then why walk up to banks or a drop box for making your Credit Card payments! You can avail the same facility through Self Service Banking, 24 hours a day, 7 days a week!

*If your card account is linked in your relationship.

• Simply dial 111-222-222
  • Select the language (press 1 for Urdu, 2 for English)
  • Press 1 for Service Menu
  • Enter your 16 digit CitiCard number and your 4 digit T-PIN Number
  • Press 4 for Transfers & Payments
  • Press 1 for Card Payments.
  • For Visa card, press 1 and for MasterCard, press 2

Save valuable time and access the same information using our FAST KEYS option:

• Simply dial at 111-222-222
  • Select the language (press 1 for Urdu, 2 for English)
  • Press 1 for Services Menu
  • Enter your 16 digit CitiCard number and your 4 digit T-PIN Number
  • Press ' # ' key & 768 or press ' # ' key & PMT.

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