Self Service Banking

Inquiry

• Product Inquiry
• Bank Balance
• To Receive a Copy of Bank Statement
• Bank Account Transaction Detail
• Rates

Transactions

• Internal Transfer
• Third Party Transfer
• Check book request

INQUIRY

You can inquire about any of the Citibank Products through Self Service Banking, 24 hours a day, 7 days a week!

• - Simply dial 111-222-222
  • Select the language (press 1 for Urdu, 2 for English)
  • Press 3 for Product Information
  • To get information on a product, press 2
  • To get information about product, press 1 & to receive a product brochure by fax, press 2

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Bank Balance

Inquire about your bank balances through Self Service Banking , 24 hours a day, 7 days a week!

• Simply dial 111-222-222
  • Select the language ( press 1 for Urdu, 2 for English)
  • Press 1 for Services Menu
  • Enter your 16 digit CitiCard number and your 4 digit T-PIN Number
  • Press 1 for Account Balance Inquiry
  • Press 3 for Bank Balance

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Avail our Self Service Banking (24 hours a day, 7 days a week!) to receive a copy of statement free of any additional cost

• Simply dial 111-222-222
  • Select the language (press 1 for Urdu, 2 for English)
  • Press 1 for Services Menu
  • Enter your 16 digit CitiCard number and your 4 digit T-PIN Number
  • Press 3 for bank services.
  • Press 1 to receive a copy of statement.
  • Press 1 for statement by fax or press 2 for statement by mail.

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Inquire about your bank accounts transaction details through Self Service Banking , 24 hours a day, 7 days a week!

• Simply dial 111-222-222
  • Select the language ( press 1 for Urdu, 2 for English)
  • Press 1 for Services Menu
  • Enter your 16 digit CitiCard number and your 4 digit T-PIN Number
  • Press 1 for account balance inquiry
  • Press 2 for last statement details
  • To find out deposits press 1 for withdrawls press 2

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Inquire about conversion Rates through Self Service Banking, 24 hours a day, 7 days a week!

• Simply dial 111-222-222
  • Select the language (press 1 for Urdu, 2 for English)
  • Press 3 for rates & product information.
  • Press 1 for rates
  • For Time Deposit rates, press 1
  • For Conversion rates, press 2

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TRANSACTIONS

Have your funds transferred from one of your account to another in the same relationship immediately through Self Service Banking (24 hours a day, 7 days a week!)

• Simply dial 111-222-222
  • Select the language (press 1 for Urdu, 2 for English)
  • Press 1 for Services Menu
  • Enter your 16 digit CitiCard number and your 4 digit T-PIN Number
  • Press 2 for Transfers
  • Press 1 for Internal Funds Transfers

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Third Party Transfers

Have your funds transferred from one of your account to another account * through Self Service Banking, 24 hours a day, 7 days a week!

* Should be enrolled in Pre-Authorized Third Party Transfer Service.

• Simply dial 111-222-222
  • Select the language (press 1 for Urdu, 2 for English)
  • Press 1 for Services Menu
  • Enter your 16 digit CitiCard number and your 4 digit T-PIN Number
  • Press 2 for Transfers
  • Press 2 for Third Party Funds transfer

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You can now order a check book through Self Service Banking (24 hours a day, 7 days a week!)

• Simply dial 111-222-222.
  • Select the language ( press 1 for Urdu , 2 for English)
  • Press 1 for Service Menu
  • Enter your 16 digit CitiCard number and your 4 digit T-PIN Number
  • Press 3 for bank services
  • Press 2 to order a check book
  • Press 1 to order check book of 25 leaves, press 2 for 50 leaves & press 3 for 100 leaves
  • For selfpic up press 1, for representative press 2 & for mailing press 3

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