| Self Service Banking |
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Banking • Credit Cards • Banking & Credit Cards
Inquiry
Transactions
You can inquire about any of the Citibank Products through Self Service Banking, 24 hours a day, 7 days a week!
- - Simply dial 111-222-222
- Select the language (press 1 for Urdu, 2 for English)
- Press 3 for Product Information
- To get information on a product, press 2
- To get information about product, press 1 & to receive a product brochure by fax, press 2
Inquire about your bank balances through Self Service Banking , 24 hours a day, 7 days a week!
- Simply dial 111-222-222
- Select the language ( press 1 for Urdu, 2 for English)
- Press 1 for Services Menu
- Enter your 16 digit CitiCard number and your 4 digit T-PIN Number
- Press 1 for Account Balance Inquiry
- Press 4 for Bank Balance
Inquire about your credit card balances through Self Service Banking , 24 hours a day, 7 days a week!
- Simply dial 111-222-222
- Select the language ( press 1 for Urdu, 2 for English)
- Press 1 for Services Menu
- Enter your 16 digit CitiCard number and your 4 digit T-PIN Number
- Press 1 for Account Balances Inquiry
- Press 3 for credit card balance
Credit Card Last Statement Details |
Inquire about your credit card last transaction details through Self Service Banking , 24 hours a day, 7 days a week!
- Simply dial 111-222-222
- Select the language (press 1 for Urdu, 2 for English)
- Press 1 for Services Menu
- Enter your 16 digit CitiCard number and your 4 digit T-PIN Number
- Press 1 for Account Balances Inquiry
- Press 2 for Last Statement Details
- Press 2 for Credit Card Transaction Detail
- For Summary of Last Month Statement press 1 for details of Last Month Statement details press
Bank Account Transaction Detail |
Inquire about your bank accounts transaction details through Self Service Banking , 24 hours a day, 7 days a week!
- Simply dial 111-222-222
- Select the language ( press 1 for Urdu, 2 for English)
- Press 1 for Services Menu
- Enter your 16 digit CitiCard number and your 4 digit T-PIN Number
- Press 1 for account balance inquiry
- Press 2 for last statement details
- Press 1 for bank account transaction detail
To Receive a Copy of Bank Statement |
Avail our Self Service Banking (24 hours a day, 7 days a week!) to receive a copy of statement by fax
- Simply dial 111-222-222
- Select the language (press 1 for Urdu, 2 for English)
- Press 1 for Services Menu
- Enter your 16 digit CitiCard number and your 4 digit T-PIN Number
- Press 1 for account balance inquiry
- Press 1 for statement by fax
Copy of Credit Card Statement |
You can get the copy of your last month statement through Self Service Banking , 24 hours a day, 7 days a week!
- Simply dial 111-222-222
- Select the language (press 1 for Urdu, 2 for English)
- Press 1 for Services Menu
- Press 3 for Card Services
- For Copy of Statement Press 1
- For Last Month Statement Press 1 & for Billed Transaction After Statement press 2
- For Statement By Fax Press 1 & for Statement by Mail Press 2
Disputed Transaction Form by Fax |
You can get the dispute transactions form by fax through Self Service Banking , 24 hours a day, 7 days a week!
- Simply dial 111-222-222
- Select the language (press 1 for Urdu, 2 for English)
- Press 1 for Services Menu
- Press 3 for Card Services
- For Disputed Transaction Form by Fax Press 2
To Receive a Copy of Bank Statement |
Avail our Self Service Banking (24 hours a day, 7 days a week!) to receive a copy of statement free of any additional cost
- Simply dial 111-222-222
- Select the language (press 1 for Urdu, 2 for English)
- Press 1 for Services Menu
- Enter your 16 digit CitiCard number and your 4 digit T-PIN Number
- Press 5 for bank services.
- Press 1 to receive a copy of statement.
- Press 1 for statement by fax or press 2 for statement by mail.
Inquire about conversion Rates through Self Service Banking, 24 hours a day, 7 days a week!
- Simply dial 111-222-222
- Select the language (press 1 for Urdu, 2 for English)
- Press 3 for rates & product information.
- Press 1 for rates
- For Time Deposit rates, press 1
- For Conversion rates, press 2
You can make Utility Bill Payment through CitiPhone Banking, 24 hours a day, 7 days a week!
- Simply dial 111-222-222
- Select the language (press 1 for Urdu, 2 for English)
- Press 1 for Services Menu
- Enter your 16 digit CitiCard number and your 4 digit T-PIN Number
- Press 2 for Utility Bill Payments
Change Your Mailing Address or Telephone # |
You can change your mailing address or telephone # through Self Service Banking, 24 hours a day, 7 days a week!
- Simply dial at 111-222-222
- Select the language (press 1 for Urdu, 2 for English)
- Press 1 for Services Menu
- Enter your 16 digit CitiCard number and your 4 digit T-PIN Number
- Press 3 For Card Services
- Press 3 to Change Your Mailing Address or Telephone #
- To Change Your Mailing Address Press 1; To Change Your Telelphone # Press 2
You can now order a check book through Self Service Banking (24 hours a day, 7 days a week!)
- Simply dial 111-222-222.
- Select the language ( press 1 for Urdu , 2 for English)
- Press 1 for Service Menu
- Enter your 16 digit CitiCard number and your 4 digit T-PIN Number
- Press 3 for bank services
- Press 2 to order a check book
- Press 1 to order check book of 25 leaves, press 2 for 50 leaves & press 3 for 100 leaves
- For selfpic up press 1, for representative press 2 & for mailing press 3
Have your funds transferred from one of your account to another in the same relationship immediately through Self Service Banking (24 hours a day, 7 days a week!)
- Simply dial 111-222-222
- Select the language (press 1 for Urdu, 2 for English)
- Press 1 for Services Menu
- Enter your 16 digit CitiCard number and your 4 digit T-PIN Number
- Press 4 for Transfers
- Press 1 for Internal Funds Transfers
Have your funds transferred from one of your account to another account * through Self Service Banking, 24 hours a day, 7 days a week!
* Should be enrolled in Pre-Authorized Third Party Transfer Service.
- Simply dial 111-222-222
- Select the language (press 1 for Urdu, 2 for English)
- Press 1 for Services Menu
- Enter your 16 digit CitiCard number and your 4 digit T-PIN Number
- Press 4 for Transfers
- Press 1 for Third Party Funds transfer
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