Some of the documentation is different for London and Jersey clients because they fall under different regulators – The Financial Conduct Authority (FCA) and The Jersey Financial Services Commission (JFSC). Where this is the case we have made it clear which documents apply to which centre.
Please Note: There are two legal entities available in our London centre (Citibank N.A., London Branch and Citibank International Limited). Clients are booked into the appropriate entity according to their residency and other individual circumstances.
We are currently in the process of merging Citibank International Limited, our UK head-quartered bank, into our pan-European bank, Citibank Europe plc, which is headquartered in Ireland.
If you want to apply for an account you can do so by following our simple application process.
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The General Terms and Conditions explain in detail all the important information you should know before joining Citi International Personal Bank.
Our Best Execution Policy explains how we consistently work to achieve the best possible prices and results for you on any financial order you place with us.
The Conflicts of Interest Policy outlines the procedures we have in place to identify, consider and manage potential conflicts of interest, and protect the integrity of our relationships with retail, institutional and other clients.
If you are taking out an investment product with us it is important that you understand what type of advisory services we offer as well as the type of fees we charge. The documents below explain the ‘key facts' about our offshore investment services.
We make it easy for you to transfer funds across the world, securely and quickly. For more information refer to our global fund transfers section.
Understanding what you want from us and your thoughts on our service is vital to us. We want to ensure we are continually providing the best service possible.
Read detailed information on our complaints policy:
There are currently no translated documents available online, but documents will be uploaded as they are ready. In the mean time, to find out the contact details of a Relationship Manager that speaks your language, please visit our multi-lingual page.