CitiPhone Banking®

With CitiPhone Banking, you get convenience at your fingertips. Because all you need is a phone, you can perform a host of banking functions, day or night, in the comfort of you home or office. It is a useful option when you need to access your account.

Through CitiPhone Banking® you can:


Monitor your account transactions and balances

Report lost or stolen Citibank® Banking Cards

Transfer funds between your linked accounts

Get information about products and services

Get information about wire transfer transactions

Open and close Certificates of Deposits

Request checkbooks, CITIFAX kits and Citibank® Banking Cards

Set up and change your Telephone Personal Identification Code – TPIC

Make other requests according to your needs

For your convenience, you may access CitiPhone Banking by:
1. Using our automated voice response system available 24-hours a day.
2. Contacting a CitiPhone Banking representative within the hours of 6 a.m. and 9 p.m. Eastern Standard Time, Monday through Friday.


To use CitiPhone Banking®, call 1(813) 604-3000 (outside the U.S.) or 1(800) 568-8555 (toll-free within the U.S.). If you use a Text Telephone, please call 1(800) 945-0258.