Expanded training Citi Technology Services encourages early career planning and a committed performance could see an individual graduating to take up more challenging tasks in less than 2 years. We have created a comprehensive and well laid out training and development curriculum to help your growth within the company. As a part of the largest financial services group, we offer one of the best work exposures to technology and domain, with direct client interaction experience.

Talent & Development Citi Technology Services training programme is comprehensive and tailored to suit an individual's current and future skill needs. Our training module follows a tiered approach that offers different training curriculum for various phases of individual's growth. You will follow a technical, compliance, behavioral, domain and leadership curriculum through direct client site exposure, on-the-job as well as classroom and outdoor training programmes. Citi Technology Services also offers a Tuition Refund program to all confirmed employees to enhance their professional skills that in some way directly contribute / aid performance in their present job/functions, at their personal time.

Rewardng Performance Citi Technology Services has a wide suite of reward and recognition programs aimed at maximizing performance and contributions from employees. With strong linkages of performance to rewards, individuals who fare well find the association with us tremendously rewarding, perhaps the best that they could get in the industry! As a Citi company, we believe in recognizing and nurturing high performance though aggressive rewards. Some of these are: We link salary revisions to performance that constitute a sizable chunk of an individual's reward. We differentiate rewards for outstanding performers in line with our philosophy to reward top performers very aggressively vis-à-vis the market. Good performance also fetches you a handsome annual performance bonus. Not everyone gets a bonus, but with outstanding performance, you can get a sizable amount. Individuals who demonstrate potential for long-term growth and exceptional performance stand a good chance to receive Citi stock. We also have Instant Awards, RAVE Rewards, the Praise and the Dazzle individual and Team awards to recognize people who set benchmarks on quality, costs, innovation/automation, service excellence and customer satisfaction. Citi Technology Services is perhaps the only company that recognizes the intense professional demands on an individual. Therefore, we encourage you to go for sabbaticals, and we pay you for it.

Strengthened Controls As part of the world's largest banking and financial services company, we are required to strengthen our independent controls and the control environment throughout the company. As part of our Shared Responsibilities, we have a responsibility to our customers, to each other, and to our franchise to secure the information we manage. Regular Fraud Awareness programs aim at disseminating information on how to recognize frauds and implement procedures to prevent potential fraud from occurring.

Communications
Citi Technology Services believes in complete information dissemination and keep its employees informed through effective communications vehicles such as stories and events that talk about strategy, news and reinforce the Citi culture. Thus, regular and timely communication to all employees through quarterly newsletters, quarterly employee townhalls, monthly CEO newsletters, Community initiative programs and EAC activities is of great significance within the Citi Technology Services workplace.

Forums such as these provide an excellent platform to celebrate our successes and values, recognize our core strengths, reflect over our shortcomings and share action points.

Reinforcing the fact, that here in Citi the voice of the employee really matters, another extremely strong communication channel is the Voice of the Employee survey that formally solicits feedback from employees to help the Company understand how they feel about their jobs and work environment. Administered by an outside service, this survey strictly maintains confidentiality of those taking the survey. We believe these channels go a long way in facilitating two-way communications and strengthening employee relations.

Vendor Risk Management Services
Citi Technology Services provides Program Management and Third Party Information Security Assessment Services to Citi Businesses that outsource technology and operations to third party vendors in India / Philippines /China and Russia to ensure that the outsourced services are governed by the same Citi processes and procedures

Business / Process Management Services
Citi Technology Services provides Software Quality Management Services; Quality Assurance Services and Business Process Management Services to Citi business from the offices in India.

Citi Technology Services shares the entrepreneurial and challenging Citi culture that values a diverse, healthy and multi cultural work environment. In Citi, employees have a fast track growth record and set high standards for each other while treating everyone with mutual respect and dignity.
The company places a high premium on innovation and entrepreneurial spirit of its people. Citi attracts the best talent in the IT industry as it creates the most enviable work environment.

For Citi Technology Services people are the cornerstone of its existence.
We are young, vibrant, energetic and growing at a rapid pace. We have courage of conviction, quality consciousness and integrity. The Company is a non-hierarchical and relatively flat organization, where easy accessibility to seniors and open dialogues are encouraged. Competencies on building client relationships, developing and retaining talent, effective
two-way communications, innovation and managing change, managing risk and control and continued learning are inherent leadership traits inculcated in CITOSians.

The Citi Technology Services values embrace Citi's shared responsibilities, Five-point plan and our commitment to make the client first-always.­