Citibank Zrt., a member of Citigroup today announced introduction
of a new login system that further enhances the security of Citibank
Online for internet banking customers. The application is unique
to the Hungarian market because to login into the system, Citibank
Online customers select a login name and password, which they input
using their computer mouse on a virtual keyboard that appears on
the computer screen.
The login name and the password are a combination of letters and
numbers of minimum 6 and maximum 30 characters, which thanks to
the virtual keyboard application prevents the password being captured
by any key logging software accidentally downloaded to the computer
as the keyboard is not being used.
Mr. Batara Sianturi Consumer Business Manager for Citibank Zrt.
said: "Security and handling our customers' financial data
with confidentiality are top priorities. The Citibank Online platform
is protected by state-of-the-art technology including 128-bit SSL
encryption, however, introduction of this innovative login solution
further enhanced the security of our online banking service."
"We are continuously developing our distribution and customer
service channels to make it as convenient as possible for our customers
to do business with us. Online banking customers have 24-hour access
to their accounts from all over the world, and besides easy and
comfortable management of financial transactions, this channel offers
the most preferential fees." - added Mr. Sianturi.
Individual and SME account keeping customers served through CitiBusiness,
as well as individual credit card and Diners Club card customers
have access to the Citibank Online internet banking system. Citibank
Zrt.'s account customers can view their account and credit card
information on the same platform and in just a few easy clicks can
make internal transfers from their bank accounts to settle their
credit card debt free of charge. The Citibank Alerting service that
sends sms and/or e-mail messages about transactions can be accessed
now via the Citibank Online system.
Citibank Online offers a great variety of internet banking features.
Besides general functions such as monitoring details of account
balances and transactions, prompt and future-date intra- and interbank,
domestic and international, local and foreign currency transactions,
online banking customers may give express payment instructions meaning
that several payments can be made at once. The service is supported
by a freely editable beneficiary list. Setting up of standing orders
is also a feature that increases the comfort of the customers. Within
the Savings Function, customers may open, change and cancel time
deposits, and through the Customer Service features they can change
their Citicard ATM PIN-code free of charge, may get information
about the bank's FX and interest rates and may communicate with
the customer service. These latter Customer Service functions are
also available to credit card customers, who may monitor their payments
initiated with their credit cards in the last 90 days.
Applying for the service is easy. Those customers that have opened
an account with the bank after April 1, 2004 only need to call the
CitiPhone Banking service or contact a banker at one of the branches
and their internet banking access will immediately be activated.
All other customers need to sign an agreement which can be downloaded
from the bank's website and access will be granted within two working
days after the customer service receives the agreement.
To read Citibank's advice for safer banking online visit http://www.citibank.hu/hungary/homepage/biztonsag/tanacsok_e.htm
Media Contact:
Eva Hencz, Vice President, Public Affairs Officer, Citibank Zrt.
Tel: +36 1 374-5307, Mobile: +36 30 250-7473, Fax: +36 1 374-5378
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