Citibank Rt., a member of Citigroup, is today introducing
a unique, innovative insurance service to the Hungarian financial
market for its credit card customers. The Citibank Credit Guard
Insurance Package, consisting of Price Protection and Purchase Protection
services, is free of charge, and comes automatically with eligible
Citibank Gold and Silver credit cards.
"Citibank Rt. was the first bank in Hungary to offer real credit
cards back in 1999, and since then we have led the field in terms
of product innovation, several features of our products being unique
in the market today. We were the first to introduce a co-branded
credit card, we were the first to offer our customers discounts
at our partners' outlets through our Travel Pack service, we were
the first to offer a discount-interest repayment facility to our
customers through our Equal Payment Plan, and we were the first
to enable our customers to make their utility payments using their
credit cards. The Credit Guard Insurance service that we've just
launched represents yet another success in our product-development
strategy, the aim of which is to allow our customers to use their
credit cards for an even wider range of purchases and to increase
convenience further", said Zdenek Turek, Country Corporate
Officer for Citibank Rt.
The essence of the Citibank Price Protection service is that if
the customer sees a product that he purchased with his Citibank
credit card being sold for a lower price at another store within
14 days of the purchase, the insurer will refund him the price difference
in accordance with the contractual conditions.
In the framework of the Citibank Purchase Protection service, the
insurer will indemnify the customer, in accordance with the terms
of the insurance contract, for any financial loss resulting from
theft or damage to goods purchased anywhere in the world that occurs
within 30 days of purchase.
The claim process has been designed to be simple and customer friendly,
contributing to a positive shopping experience with the Citibank
Credit Card. The detailed conditions of Citibank Price and Purchase
Protection services are available in Citibank branches and sales
centers, and may be requested through CitiPhone Banking telephone
customer service.
The insurance therefore provides protection with respect to both
the price and the value of products purchased with a Citibank credit
card.
Media contact:
Eva Hencz, Public Affairs Officer
Tel.: +36 1 374-5307, +36 30-250-7473, Fax: +36 1 374-5445
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