Citibank Online Internet Banking
Information about the "Activate a payee via SMS" and the "File upload authorization via SMS" services

Dear Customer!

Citibank Zrt. places great emphasis on secure banking through the Internet. We have much pleasure in informing you that as a result of our continuous developments we are glad to inform you that we are introducing significant improvements from December 9, 2006 for a more comfortable and secure administration.

For Citibank's Consumer and CitiBusiness customers

Online Activation Code

From December 9, 2006 the customers will be able to initiate transactions to those customers only who are indicated as payee. Thanks to this more secure solution and for the sake of your convenience parallel to this the requirement for repeated password providing to confirm the record of transaction order will cease. This development concerns both our Consumer and our CitiBusiness customers.

Adding new payees will still be possible through the services of Citibank Online and CitiPhone Banking. However, after December 9, 2006 for initiating an order the partners on the list of payees will have to be activated.

A new payee added through CitiPhone will immediately be in active status, while after December 9, 2006 those payees added through Citibank Online will remain in inactive status until the activation is finished in the system. You will have 5 working days to activate the payees. Inactive payees may be activated the following way:

  • For activation we send an Online Activation Code to you in a text message in case you indicate this need of yours via the Internet prior adding the payee. You need to register the mobile number to be used for such purpose via CitiPhone Banking or in one of our branches personally by filling out the appropriate form.
  • With the help of the Online Activation Code sent to you in the SMS you will have 60 minutes to activate the payee you added. In case you miss this deadline, you will only be able to activate the payee through CitiPhone Banking. The system generates a separate Online Activation Code for each payee.
  • For activating any inactive payee added through Citibank Online - within 5 working days from being recorded by you - you will have the possibility using the customer service of CitiPhone Banking at any time.

For Citibank's CitiBusiness customers

For the safety of CitiBusiness customers the Online Transaction Code will be introduced as well from December 9, 2006, which will only concern those CitiBusiness Customers that are using the "file upload" function.

For being able to use our "file upload" service sending the Online Transaction Code as confirmation will be necessary. We will send you the Online Transaction Code in an SMS as well to the mobile phone that you previously registered, in case you send your request using the "file upload" menu point. The Online Transaction Code can only be claimed through Citibank Online. Giving the code you received in the text message at Citibank Online you will have 60 minutes for uploading a file. In case you wish to upload more than one file you will have to claim a separate code for each.

You need to register the mobile number to be used for receiving the Online Transaction Code through CitiPhone Banking or personally in one of our branches by filling out the appropriate form; however the registered mobile number cannot be different from the mobile number registered for receiving the Online Activation Code.
The mobile numbers for receiving the Online Activation Code and the Online Transaction Code may be changed using any the above-mentioned channels free of charge at any time.

We would like to draw your attention that until the implementation of the developments described in present Information letter you should use our services on Citibank Online following the routine until now.

At the same time we inform you that this Information letter will appear every time you log on Citibank Online until the implementation of the changes.


* Citibank Online and CitiPhone Banking are trademarks registered by Citibank NA and Citicorp
* Citibank Online, Citicard and CitiPhone Banking are trademarks registered by Citibank NA and Citicorp. Visa is a trademark registered by Visa International Service Association. MasterCard is a trademark registered by MasterCard International Incorporated.
 
 
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