Distinction of Citi’s Pay By SMS service in the E-volution Awards 2014.
Athens, January 7, 2014
Citi Greece won the third prize in the E-volution Awards 2014 in the category "Customer Service" for the Pay By SMS service. This is an innovative service that allows Citibank and Diners cardholders to pay by sending an SMS, debiting a bank account held at another bank in Greece, thus making the payment of their cards even easier, faster and more secure.
The Pay by SMS service is one more innovative initiative of Citi Greece and is integrated into Citi’s strategy to further improve and upgrade customer and transaction services through alternative channels.
The new service is free, remains available 24 hours a day, 7 days a week and offers speed, convenience and security to customers wherever they are, whenever they need it.
According to Ioannis Grammatikos, Marketing Director, Citi Consumer Bank: "This second consecutive distinction of Citi in the E-volution Awards, following the first prize for the e-corners, in the awards of 2013, underlines the Bank’s stable commitment for excellent, secure and innovative customer services".
E-volution Awards is a unique competition in Greece that promotes and rewards best practices in e-business.