During the last months a number of fraudulent emails carrying the Citibank logo were sent to numerous and randomly selected email addresses over the Internet. As a result, many of our customers as well as non-customers, might have received these emails. The emails appear to come from Citibank with varying subjects like "Your Checking Account at Citibank" or "Private message from Citibank" or "Citibank E-Mail Verification" and ask the recipient to give some or all digits of the Citicard or Credit card and the personal indentification number (PIN) or link to a fake Citibank-like window asking for sensitive personal information.
Citibank was one of the global financial institutions that was targeted by a group of fraudsters over the Internet. Citibank apologizes for the inconvenience and confusion these emails might have caused and is working with law enforcement to investigate the incidents.
Citibank does not ask customers to provide sensitive information in this way and urges recipients of these emails to delete them immediately.
Finally, we would like to confirm the fact that Citigroup’s systems, including its databases have not been compromised in any way.
If you already received any of the above emails and need more information or guidance, then please call Citiphone
at 210-929.0000 or 801.11.12484.