Citi's work in the community is an extension of our commitment to taking business decisions which will create value not only for our partners and associates, but also for all those affected by our activities.
Our approach to work in the community is based on our commitment to 'Responsible Financing', the way in which we work with transparency, prudence and reliability.
Our work in the community is structured along the following main axes: Financial Education, Voluntary Actions, Charitable Action and the Environment.
Our social priorities are shaped by the needs of our globalized society and assume a local character which reflects the individual conditions of each country in which we do business.
But in all cases our activities embody the basic philosophy and orientation of Citi in its contribution to the community:
- Treating our customers fairly and supporting them in times of financial hardship.
- Offering access to financial services - with the necessary relevant knowledge and support - to all those in real need.
- Leading the banking sector in environmental performance, reducing our operating footprint, developing high-level practices in the management of any environmental or social risks, confronting climate change by financing alternative energy projects around the world.
- Offering opportunities for success to our people around the world, attracting and retaining teams of diverse people all dedicated to their work.
Citi's social action is supported internationally by the Citi Foundation.