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Verified by Visa & MasterCard SecureCode Services


Now, your online purchases can be even safer when you use your Citibank cards.
The easiest way of making purchases is undoubtedly through internet, simply with a click. Now, it is also the safest way, as thanks to the new Verified by Visa and MasterCard SecureCode services, you can be sure that every time you use your Citibank card for online purchases, you are protected!

What are the Verified by Visa and MasterCard SecureCode services?
These are online services that certify the identity of the card holder, thereby ensuring that the card may not be used by unauthorized third parties for electronic purchases on the internet, thus offering you an extra layer of security. This can be done since the issuing bank of the specific card directly participates in every online transaction. So, if you want to carry out online transactions with merchants bearing the Verified by Visa or MasterCard SecureCode sign you must register for this service.

How do the Verified by Visa and MasterCard SecureCode services work?
During your first purchase from an online merchant you will be asked to register with your Visa & MasterCard to Verified by Visa and MasterCard SecureCode services respectively, by following the relevant directions and providing the required information (card holderís name and surname, cardís expiry date, date of birth etc.).

Upon completion of the above procedure, you will set your own password, so as to be able to proceed with your transaction. The next time you wish to perform a transaction, you will only be asked for your cardís information and your password.

Providing your password in any internet transaction, it is confirmed that you are the authorized cardholder and only then will your transaction be processed. Moreover, the display of your personal message is the proof that you are actually communicating with Citibank.

Your password and personal message is valid for the card you have already activated and will be used on all future purchases in any participating online merchant.

This way you will enjoy even greater security every time you make purchases online and thereby reduce the chances of unauthorized usage of your card.

Please note that you will be requested to give your personal data (name and surname, CVV, cardís expiry date, zip code, date of birth) by the Verified by Visa & MasterCard SecureCode services ONLY during your online transactions.

Citibank never asks its customers to provide personal data via e-mail or any other similar way. For further information visit our site regarding Safety on the INTERNET.




And donít forget, with our Citibank Alerts service, you enjoy even greater safety, since you are being notified immediately about your cardís transactions via SMS and e-mail.


For further information:







The role of cards in our lives
Fraud Early Warning System
Useful advice for the safe use of your card
Foreign Account Tax Compliance Act (FATCA)
Citiphone Banking
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