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E-Statements

Banking with us becomes even more convenient
..

At Citibank, your banking experience is designed
to provide ease at every step, in every aspect.
Enroll for e-Statements and get rid of paper clutter while you help save the environment.

E-Statements

E-statement Features:
• The E-Statement service delivers your monthly/quarterly bank statement in an encrypted PDF attachment    delivered to your registered e-mail address.
• The PDF files you receive are encrypted with a password for security.
• FREE service provided by the bank to ensure convenience while dealing with us.


Register for E-Statements and enjoy the following benefits:
• Get your E-Statements within 24 hours from your statement date. Email Statements reach you faster than    paper statements.
• Access your E-Statements anywhere, any time.
• You can organize your statements more efficiently while improving our combined carbon footprint.
• You can also view your E-Statements on Citibank Online and have a record of previous statements for the    last 1 year.


You now have two E-Statement options to choose from:
• To view and download through Citibank Online.
• To be sent directly to your email address.


To subscribe, You will need to do one of the following:
• Sign up for Email Statements through Citibank Online, Easy Guide
• Call us on our 24-Hour CitiPhone Service 16644

You will be receiving email statements for all your bank accounts held with Citibank N.A Egypt.

Once you register for E-Statements your paper statements will be stopped from the next statement cycle and you will start receiving your e-mail statement only.



We do understand that you might require a paper statement for a particular period:

• Simply call our 24-hour CitiPhone Banking Service on 16644 and request for statement regeneration.
• The regular fee as per Schedule of Charges for Citibank N.A. Egypt would be applied for every paper    statement request.
• Once your statements are generated, based on your request, they will be mailed across to you on the    mailing address maintained on our records.


Please call our 24-hour CitiPhone Banking Service on 16644 for any of the below:
• In the event that you do not receive your E-Statement at least 3 days after your monthly Statement Date.
• For any issues pertaining to your E-Statement.

Terms and Conditions apply, are subject to change without prior notice and are available upon request.
For the current Terms and Conditions, please click here

 
 


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   Citibank Egypt has obtained the Internet Banking Service License No.7 from the Central Bank on 27th of March 2003. Citibank Egypt is being regulated by the Central Bank of Egypt.

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