CitiDirect Online banking
  • CitiDirect® Online Banking is a powerful new way to bank that puts your banking functions all in one place-at your fingertips and within reach of your entire organisation. For small companies, it means accessing global capabilities from your desktop and for multinationals it's about getting a handle on your world. CitiDirect is the cornerstone of Citibank's vision of the future of banking. CitiDirect lets you access your accounts-real-time -and an ever-expanding portfolio of industry-leading products and services through the Web, so you can be more efficient, more flexible and more in control of your banking.

What can you do with CitiDirect?
Customers can access their information on bank balances, initiate both local and foreign currency payments and would shortly be able to initiate trade transactions and customer service requests.

  • Benefits:
    • Easy Access, Total Control
    • Fast, Efficient and Easy to Use
    • Online Support
    • Leading Edge Security
    • Customer Banking Services
    • Banking that changes as you change


Security

  • Encryption
    Data encryption protects data against interlopers by ensuring that only authorised users can view the content of encrypted files. CitiDirect Online Banking uses Secure Sockets Layer (with 128-bit encryption) a protocol designed to provide privacy between a web client and server, to ensure the security of your account information.
  • User Entitlement and Authorisation
    With CitiDirect Online Banking, authorisation for customer activity is controlled or limited through user identity access rules. Each user is assigned a user profile, which specifies the level of access they can gain to accounts and what functions they can carry out. Each time a user logs into CitiDirect Online Banking, the system uses this profile to monitor and control authorised level of access and functions.
  • If you are already signed on to CitiDirect Online Banking, please click here to access your accounts.
  • Audits and Alarms
    A critical component of CitiDirect's security infrastructure are the audits and alarms. Citibank proactively monitors the usage of CitiDirect Online Banking and all unauthorised access attempts are alerted to a central around-the-clock monitoring unit within Citibank to allow for immediate investigation and resolution.
  • For more information about CitiDirect Online Banking, please visit www.citidirect.com.


System Requirements
Hardware

  • Computer Processor - Pentium class 366MHz CPU
  • Computer memory (RAM) - 64 MB
  • Hard drive space available - 50
  • VGA Monitor resolution of 800X600, configured to display 256 colours.
  • Modem Speed: 28.8K bps (dial up customers) or higher.
Software
  • Operating System - Windows NT/2000 systems
  • Internet Browsers - Microsoft Internet Explorer Version 5.01 Service Pack 1 or higher
  • Java Virtual Machine (JVM) - JVM 5.X ("X" denotes the latest version generally available from Microsoft)
  • Dial-up Networking - Microsoft Dial-up Networking Version 1.3 or higher.

Check My PC
Please note that before CitiDirect Online Banking can be installed on your system, you will need to run a "Check My PC" assessment. Check My PC is a program that assesses whether a customer's system meets the requirements to run CitiDirect.
For more information about CitiDirect Online Banking, please visit www.citidirect.com.

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