By Example is Citibank's maxim, and Citibank's relationship
management is a good example of how well this is part
of our ethos. Central to the success of our relationship
management is the unique combination of skill and experience.
relationship managers are divided into units, each
handling particular industries. The relationship managers
within these units have a wealth of banking experience,
coupled with both industry and company specific knowledge.
We therefore grow with our clients by providing the
necessary structures and services required for the company
to grow. This has proved successful and has resulted
to the team growing from under 10 people in 1998 to
over 20 in 2003.
banks and their clients in Kenya did not pay too much
attention to the structuring of their banking needs
and were happy with an overdraft from a bank physically
close to the company, feeling this would fulfil their
needs. However, in this day and age when internal costs
can greatly affect a company's competitiveness, ensuring
the correct banking structure, is key to success.
ensures that the partnership with a client extends to
ensuring the client has the correct banking structure
in place, which will meet the company's needs. The combination
of these services is different for each company as they
are based on each company's unique and individual needs.
Managers partner with Product Managers for best solutions
in lending, liquidity management, collections,
exchange and treasury
finance. Citibank's Relationship Managers are our
customers first and one-stop shop to all their banking
requirements with the bank. You are encouraged to contact
your Relationship Manager today.
Relationship Managers in the Corporate Bank are organized
into Global Relationship Banking, Top-Tier Local Corporate
and Public Sector.