• CitiDirect® Online Banking is a powerful innovative way to bank which has created tangible results for those we serve. Citidirect will allow you as a company to access global capabilities from your desktop resulting in significant efficiency gains. This web-based system is the cornerstone of Citibank's vision of the future of banking. It has allowed us to retire outdated and less powerful systems and to move training and client care online. CitiDirect lets you access your accounts real-time together with an ever-expanding portfolio of industry-leading products and services through the Web, to allow you to be more efficient, more flexible and more in control of your banking and operational needs.

What can you do with CitiDirect?
Using the Paylink module in Citidirect, customers can access information on bank balances, initiate both local and foreign currency payments, process Payrolls, and initiate mass payments. Payments include, but are not limited to, supplier payments, customs & duties, tax, pensions, dividends, salaries and so on. Payments are processed in the form of Manager's Cheques or Electronic Funds Transfers. Customers will shortly be able to initiate trade transactions and customer service requests electronically.

• Benefits:
  • Lower costs and synergy benefits as payments are initiated in bulk
  • Minimizes the risks arising out of fraud by eliminating the use of faxes and manual instructions
  • Reduced errors and improved control since the customer takes ownership of inputting instructions
  • Interface with the customer's payroll or account payable system
  • Secure and encrypted service to ensure integrity of the customer's instructions
  • Customized MIS reports and report scheduling for commonly run reports
  • Online support and user training

Security

• Encryption
  Data encryption protects data against interlopers by ensuring that only authorized users can view the content of encrypted files. CitiDirect® Online Banking uses Secure Sockets Layer (with 128-bit encryption) a protocol designed to provide privacy between a web client and server, and to ensure the security of your account information.
  
• User Entitlement and Authorisation
  With CitiDirect® Online Banking, authorisation for customer activity is controlled or limited through user identity access rules. Each user is assigned a user profile, which specifies the level of access they can gain to accounts and what functions they can carry out. Each time a user logs into CitiDirect® Online Banking, the system uses this profile to monitor and control authorised level of access and functions.
  
• Audits and Alarms
  A critical component of CitiDirect's security infrastructure are the audits and alarms. Citibank proactively monitors the usage of CitiDirect® Online Banking and all unauthorised access attempts are alerted to a central around-the-clock monitoring unit within Citibank to allow for immediate investigation and resolution.
  
• For more information about CitiDirect® Online Banking, please visit www.citidirect.com.

• Computer Processor - Pentium class 1.2MHz CPU
  
• Computer memory (RAM) - 128 MB
  
• Hard drive space available - 100MB
  
• VGA Monitor resolution of 800X600, configured to display 256 colours.
  
• Modem Speed: 56K bps (dial up customers) or higher.
  

• Operating System - WIN NT, WIN 2000, WIN XP
  
• Internet Browsers - Microsoft Internet Explorer Version 5 or higher
  
• Java Virtual Machine (JVM) - JVM 5.X ("X" denotes the latest version generally available from Microsoft)
  
• Dial-up Networking - Microsoft Dial-up Networking Version 1.3 or higher.
  

Check My PC
Please note that before CitiDirect Online Banking can be installed on your system, you will need to run a "Check My PC" assessment. Check My PC is a program that assesses whether a customer's system meets the requirements to run CitiDirect.
For more information about CitiDirect Online Banking, please visit www.citidirect.com

Wage Packeting

This service allows companies to outsource the entire cash payroll processing to Citibank. With Wage Packeting, the customer forwards payroll details to the bank. Upon receipt of this information, Citibank debits the customer's account and arranges the cash into pay packets using specially designed envelopes. The envelopes allow for verification of actual cash content in the envelope without breaking the seal and are delivered as per the customer's instructions. Major benefits include:

• Reduction in costs - The customer is relieved from the costs associated with in-house processing.
  
• Efficiency - The product is an all-in solution for the customer's Payroll needs which is outsourced to Citibank. The bank handles the process in its entirety.
  
• Reduced risk - As cash is delivered directly to the customer's offices, the customer does not bear the risks associated with Cash-in-Transit.