Welcome to new Customers


Karibu, Welcome to Citibank Kenya, we look forward to a long and lasting relationship with you our valued customer. It is Citibank Kenya's policy to deliver world-class service to its customers and provide a superior working environment to its employees. This is to be achieved by understanding and fulfilling our customers' needs to their full satisfaction, providing them with innovative products and services in a most efficient, economical and superior manner.

Who Are We?
Citibank is a part of Citigroup, the pre-eminent financial services organisation in the world formed in 1998 as a result of the merger between Citibank and the Travellers Group.
With operations in over a hundred countries around the globe, 200 million customers, assets totalling US$1.1 trillion, net income in 2002 of US$15.3 billion, stockholders’ equity worth US$92.9 billion and 268,000 employees, Citigroup, the holding company of Citibank, is no doubt the largest financial services provider in the world. Citigroup is unique in today's financial world. The evidence is clear that there is substantial value added for corporate clients and investors in the ability to bring together in one provider the products, services and global capacity relevant to each client project or need.

Citibank in Kenya
Citibank Kenya was established in 1974 and today has three branches in Nairobi, Mombasa, and the UN Headquarters at Gigiri. We are structured around Business segments, Product Groups, Operations and Technology and Staff Units. The Business segments that cater to our diverse customer base are the Corporate Bank responsible for our Global Relationship Banking and Top-Tier Local Corporate clients. We also have a Financial Institutions group that is responsible for our businesses with Banks, Insurance companies and other non-bank Financial Institutions. It is our mission is to improve the quality of life for children, families, and the neighbourhood where we all live and do business. Our involvement in various community projects supports this.

As you move through our web site you will learn more About Us, our Products and Services and we will introduce you to our team of Relationship Managers.

Once again we extend our warmest welcome to all new customers.