Citibank commenced business on 15th August 1974 under
the name "The First National Citibank of New
York". This evolved globally to Citibank and
Citibank Kenya is a branch of Citibank NA, New York.
Citibank is a part of Citigroup, the pre-eminent financial
services organization in the world formed in 1998
as a result of the merger between Citibank and the
Travellers Group. Citigroup has operations in over
100 countries around the globe, with assets totalling
US$1.1 trillion and 268,000 employees worldwide.
Citibank has two branches in Kenya. The head office
is located at Citibank House in Upperhill, Nairobi.
Our Mombasa branch located at Citibank House, Nkurumah
Road was opened on 1st October 1989.
Citibank Kenya is the head office of the Citibank
East Africa organization, which covers Citibank branches
in Kenya, Tanzania, Uganda and Zambia. This is a part
of the larger South and East Africa cluster of Citibank
headquartered in Johannesburg, South Africa.
Citibank Kenya is structured around Business segments,
Product Groups, Operations and Technology and Staff
Units. The Business segments that cater for our diverse
customer base are the Corporate Bank responsible for
our Global Relationship Banking and Top-Tier Local
Corporate clients. We also have a Financial Institutions
group that is responsible for our businesses with
Banks, Insurance companies and other non-bank Financial
The primary goals of the organization are to encourage
entrepreneurship and management initiative, move day-to-day
decision making closer to our customers and marketplace,
and create an environment where improvements generated
in one business will spread quickly to the rest.
As we continue to grow, we know we must resist the
historical tendency of large organizations to become
"institutionalized" - adding layers of management
and separating those who make decisions from those
who provide services.
Citigroup's mission is to be the most competent, profitable,
and innovative financial organization in the world.
Our success will depend largely on the imagination
and talent of our staff and our commitment to customer
We have changed, and will continue to change, in response
to customer needs and markets. And we view our ability
to anticipate and respond quickly and directly to
changing markets as an important reason for our success.