Citibank commenced business on 15th August 1974 under the name "The First National Citibank of New York". This evolved globally to Citibank and Citibank Kenya is a branch of Citibank NA, New York. Citibank is a part of Citigroup, the pre-eminent financial services organization in the world formed in 1998 as a result of the merger between Citibank and the Travellers Group. Citigroup has operations in over 100 countries around the globe, with assets totalling US$1.1 trillion and 268,000 employees worldwide.

Citigroup's Mission is to improve the quality of life for children, families, and the neighbourhood where we all live and do business. The aim is to be a responsible, social corporate Citizen in those countries. We in Kenya share in this mission and are committed to achieving it.