Citibank Statement on Email Scam | |||||||||||||||||||||||
August 24, 2003 | |||||||||||||||||||||||
Citibank is working with law enforcement to aggressively investigate a fraudulent email that has been sent as spam to numerous email addresses. Although the email appears to come from Citibank with a subject line reading "Private message from Citibank", it does not, and Citibank is in no way involved in the distribution of this email. The email tells recipients to click on a link that takes them to a site that appears to be Citibank's and is a copy of the Citibank Online login page. If you have received this mail and logged on via this link, please call our customer service center at 1-800-374-9700 immediately. | |||||||||||||||||||||||
August 18, 2003 | |||||||||||||||||||||||
Citibank is working with law enforcement to aggressively investigate a fraudulent email that has been sent as spam to numerous email
addresses. Although the email appears to come from Citibank regarding "Your Checking Account at Citibank," it does not, and Citibank is in
no way involved in the distribution of this email. The email tells recipients that their Citibank Checking Account will be suspended unless
they accept new Terms and Conditions and directs them to a site that appears to be Citibank's. The fraudulent site requests the customers' name
and the first 4 digits of their ATM card number.
Citibank urges recipients of this email to delete it immediately. Citibank does not ask customers to provide sensitive information in this way. Customers who receive suspicious email purporting to be from Citibank are encouraged to report it to customer service at the number listed on their ATM card. Citibank's systems have not been compromised in any way. Please understand that we are unable to reply to individual emails on this issue. Rest assured that we are using all available information in this important investigation. Below are some good general tips to help educate consumers about online security.
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