Task
|
Responsibility
|
Due Date
|
Select a Diners Club Coordinator within your organization
|
Customers
|
|
Conduct Initial Implementation Discussion
|
Diners Club
|
|
|
Determine participation in GES Enhancements
|
Customers
|
|
|
Select your billing options - the date each month that Statements should be produced, where it should be sent, and who is responsible for reconciliation and payment.
|
Customers
|
|
|
Determine which of your current policies will need revision, or what new policies will need to be developed
|
Customers
|
|
|
Determine your MIS choices, and which person or department will receive and use the MIS information
|
Customers
|
|
|
Develop communications plan
|
Customers
|
|
|
Choose authorized signers for Card applications, and provide information to Diners Club
|
Customers
|
|
|
Select your Card Embossing options
|
Customers
|
|
|
Choose authorized signers to approve applications and enrollment in optional enhancements
|
|
|
|
Determine which Meeting Planners should receive Cards
|
Customers
|
|
Send "Announcement Letter" introducing the Diners Club program to your organization (if necessary)
|
Customers
|
|
Distribute Policy updates to Meeting Planners and GES travelers
|
Customers
|
|
Schedule training/orientation process, if preferred
|
Customers
|
|
| Distribute applications to Meeting Planners
|
Customers
|
|
| Diners Club will issue GES Cards within 5-7 days of application receipt
|
Diners Club
|
|
| GES Cardmembers will call Diners Club at 1-800-988-4778 to activate their Cards
|
Cardmember
|
|
GES Cardmembers enrolled in Club Cash will receive Personal Identification Numbers in a separate, unmarked mailing
|
Diners Club
|
|
Diners Club will supply reports on GES Cardmember activation to your Diners Club Coordinator
|
Diners Club
|
|
| Follow up with GES Cardmember who have not activated their Cards to encourage them to activate their Cards before the 60 day cut-off date
|
Customers
|
|
| Establish your ongoing application process with Business Service Representative
|
Diners Club & Customer
|
|
Collect/cancel and destroy outstanding GES Cards
|
Customers
|
|
