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Over-the-Counter Cash

Diners Club recognizes that there are occasional circumstances that leave a Cardmember without access to a "standard" source for cash, such as a bank or ATM. To solve this problem, Diners Club has developed the Over-the-Counter Cash program, allowing Diners Club Corporate Cardmembers to receive cash advances from more than 34,800 worldwide locations, including major hotels, Diners Club and Citibank offices, and other locations.

How the Over-the-Counter Cash Program Works
Corporate Cardmembers may obtain cash advances of up to $1,000 within a seven-day period (up to $500 within a single day), that will be charged directly to their Diners Club accounts. All Counter Advances will be authorized through the local Diners Club office (as with other types of charges).

Locations include Citibank branch offices, Diners Club offices abroad, selected hotels, and many other convenient locations around the globe. Corporate Cardmembers can quickly find the nearest location through our electronic Cash Locator search engine or by calling Diners Club at 1-800-2-DINERS (1-800-234-6377). Outside the U.S., Puerto Rico, and the Virgin Islands, Corporate Cardmembers can call Diners Club collect at 702-797-5532

In the United States, Corporate Cardmembers simply present a Diners Club Corporate Card and legal identification to secure a cash advance. When traveling in foreign countries, Corporate Cardmembers must present a valid Diners Club Card and a passport. If the country does not require a passport for entry, a valid driver's license or other reasonably equivalent form of identification is acceptable.

If charges are billed to individual Corporate Cardmembers (See Billing and Payment below), they should submit their Counter Advance charges to your organization on expense reports, including cash advance amounts and transaction fees (if your organization's expense policy permits reimbursement of such fees). Club RewardsŪ points are not earned on cash advances.

Billing and Payment
Your Corporate Cardmembers Advances and transaction fees can be billed directly to your Corporate Cardmembers' Diners Club statements every month, or they can be billed to a centrally billed account within your organization. Combination individual/central billing (strip billing) is not allowed for Advances or transaction fees. Each Over-the-Counter Cash Advance incurs a 4 percent fee (unless local laws or the laws of the Issuer prohibit such a fee).

The Cardmember (or your organization, with central billing) remits payment to Diners Club for the total amount due, including transaction fees. If your organization has chosen an individual liability option, the Cardmember is liable for Over-the-Counter Cash Advances and fees, as with other expenses charged to the Card.

To Learn More
If you are interested in learning more about Over-the-Counter Cash, please contact your Diners Club Representative for more details.




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