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Account Maintenance Once your Diners Club program is in full operation, you'll probably need to regularly update information about your Corporate Cardmembers and centrally billed Accounts. Explore the Links below to learn more about standard Account maintenance procedures: Lost and Stolen Cards Insurance Claims Rental Car Collision Insurance Claim ProceduresTransfers, Relocations and Program Changes Card Cancellation Card Renewal It is possible, and often preferable, for your organization to provide us with individual or small numbers of Account updates on paper, verbally over the phone, or through the Secure Email Post Office. For updates involving 100 Accounts or more, we recommend that wherever possible, you simplify your file maintenance process through our Automatic File Maintenance (AFM) system. This automated process can expedite many common Account updates, and makes the file maintenance process simpler and more accurate. You may use the Secure Email Post Office to send and receive correspondence and AFM files to and from Diners Club. You should never try to send any Account information to Diners Club from other public email systems, including that provided by your organization, for security and confidentiality reasons. To Learn More For more information about Account Maintenance procedures, please contact your Diners Club Representative. |
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